Contributors

Jonathan Tilley

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Mobile Lead

N Brown

Jonathan is the mobile app lead at N Brown, an online fashion and department store retailer based in Manchester. The brands within the group include...

Karen Bendell

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Co-Founder

Retail-Collective

Karen Bendell is a brand expert with successful experience of rapid turnaround and growing businesses through retail, ecommerce and supply chain...

Karen Harris

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Managing Director

intuDigital

Karen joined intu Dec 2012 as part of the acquisition of StyleMeTV, an online shopping centre. Karen set up intuDigital and with her new in house...

Kathryn Malloch

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Group Head of Customer Experience

Hammerson Property Ltd

Kathryn is Head of Customer Experience at Hammerson. She is responsible for shaping the experience within Hammerson’s shopping centres to help create...

Katie Baron

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Head of Retail

Stylus

At Stylus, Katie disseminates trends across retail, including digital commerce, store design and burgeoning business practices. She’s also authored...

Ken Daly

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CEO

JML

Ken Daly is CEO of JML, the innovative consumer product group with global sales through retail distribution, ecommerce and TV home shopping.  Ken...

Kevin McArthur

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Head of Design/Creative Director

SmythsToys

Kim Berknov

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Executive Chairman

Detego

For more than 18 years, Kim Berknov has been working with early-stage technology companies. He serves as the Executive Chairman of Detego and is in...

Krister Kristiansen

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Managing Director

Attensi Limited

Krister has worked in Attensi for more than five years, consulting with business leaders on how to engage ‘the smartphone generation’ in ways that...

Laura Rosenberger

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COO

Naked Wines

Laura Rosenberger is chief operating officer of Norwich based online retailer, Naked Wines. By relentlessly focussing on customer experience in every...

Lee Haslett

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Vice President of Product & Distribution

Virgin Holidays

Lee Haslett was appointed Product and Distribution Director in July 2017, taking on the leadership of the Product teams, in addition to his existing...

Lesley Crowther

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Vice President Consumer Engagement and Retail

The Estee Lauder Companies UK and Ireland

Since joining ELC UK & Ireland in 2003 Lesley held various Marketing roles across the Estée Lauder, AERIN, Origins and Ojon brands before being...