Visitor FAQs

  • Visitor FAQs

    Below, you'll find answers to some of our common questions about RetailEXPO.

    If you can't find what you're looking for, you can get in touch with us and we'll be happy to help.

  • What are the show dates and opening hours?

    Wednesday 1st May 09:30 - 17:00
    Thursday 2nd May 09:30 - 17:00

    Does it cost for me to register as a visitor for the show?

    It is free to attend RetailEXPO.

    Will I be able to print off my visitor badge at the venue?

    We have PC screen terminals for you to print off your badge at the venue. You will need to enter in your details and our system will be able to recognise these details if you pre registered with us.

    Is the Conference Programme free to attend?

    All the sessions are free to attend. We advise that you arrive at least 15 minutes before the session is due to begin, to ensure that you get a seat in the theatres.

    Will there be separate zones for Tech, Design & Digital Signage?

    Yes - there will be clear and distinct Tech, Design & Digital Signage Zones.

    How do I obtain a Letter of Invitation for my Visa application?

    You will be able to request a Letter of Invitation once you have registered for the event. Once your registration is complete, you will be directed to a confirmation page. On this page, there will be a link to request your letter of invitation. You will also receive a confirmation email that includes a link to request your letter of invitation. Once you have requested this, our team will vet your application and if approved, you will receive your letter of invitation via email. To register, click here.

    How do I get to Olympia?

    For everything you need to know about the venue, as well as accommodation and travel requirements, please click here.

    Can I bring my child with me to RetailEXPO?

    Unfortunately, we do not allow any children in the exhibition halls under the age of 18.

    Will there be Wi-Fi inside the exhibition halls?

    The exhibition hall is Wi-Fi enabled. Simply log in to the WIFI at the show named E-force.

    How do I find my way around the exhibition?

    Our mobile app will be live and available for you to use prior to the show. At the show, it also acts as a journey planner, showing you how to get from one area of the show to another. We have a floorplan available here online, which will also be in the RetailEXPO catalogue once you arrive at the show to help you navigate your way around the exhibition.

  • Thinking of visiting?

    Register your interest today and gain access to a world of retail solutions.

    Register now

    Got a question?

    We're happy to help you - if there's something we've missed here, let us know.

    contact us

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