One Vision Retail Report

  • ONE VISION: how to re-energise retail in 2019 and beyond

    From our survey of 2,000 UK shoppers, this special consumer led report details what should be driving retail decision-making in 2019, where the industry is currently excelling, and where it is falling short. Who is winning in the CX stakes? This report reveals the best retailers for in-store and online customer experience, and who is re-energising their offering to match what consumers want and expect to see from retail. It offers inspiration, guidance and good practice for the sector to re-energise retail in 2019 and beyond.

    Download your free copy of the One Vision 2019 Retail report today by completing the information below.