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17 May 2019

#RetailEXPO10 video interview: BRC chief exec Helen Dickinson on how Brexit is hurting retail

The action required to help UK retail thrive is being held up by the Government’s stalemate over Brexit says BRC chief executive Helen Dickinson. Watch interview...

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16 May 2019

RetailEXPO 2019: Ian Benn, Ingenico Group

We speak with Ian Benn, Ingenico Group about being at the event, limitations and adaptation. Watch video...

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16 May 2019

RetailEXPO 2019: Christopher Kronenthal, FreedomPay

We speak to Christopher Kronenthal, FreedomPay about being at the event, regulations and customer experience. Watch video...

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16 May 2019

RetailEXPO 2019: Matt Redwood, Diebold Nixdorf

We speak with Matt Redwood, Diebold Nixdorf about being at the conference, the role of cash and financial inclusion. Watch video...

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16 May 2019

RetailEXPO 2019 Summary

Relive the best moments of RetailEXPO with Fintech Finance. Watch video...

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16 May 2019

We are pleased to announce our shortlisting in the ‘Project Management and Installation’ category at the 2019 POPAI Awards. The nominations were announced today at the RetailEXPO in London. Read more...

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15 May 2019

#RetailEXPO19 video interview: 'Less digital' for next Diageo flagship says Greg Klingaman

Diageo’s Greg Klingaman explains why the group’s Edinburgh showcase for Johnnie Walker will be less digital and more human. Watch interview...

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15 May 2019

RetailEXPO 2019: 100% highlights

The month was off to a busy start for us here at 100%, with RetailEXPO taking place on the 1st and 2nd May at London Olympia. Retail Design Expo (RDE) has always been a big event in the calendar at 100% and this year was not to be missed, as this year also combined the Retail Business Technology Expo (RBTE) and Retail Digital Signage Expo (RDSE). Read more...

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15 May 2019

RetailEXPO 2019: Ashrit Cheepirishetti, CHEP

We speak to Ashrit Cheepirishetti, CHEP about the background on their company, product and the underline technology. Read more...

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15 May 2019

Top 3 Takeaways from the Retail Expo 2019

If you were unable to make the yearly Retail Expo or couldn’t fit in all the talks, here are the best bits over two days. Read more...

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14 May 2019

#RetailEXPO: New point-of-sale options mean tough decisions for retailers

As new POS payment technologies continue to emerge retailers have to balance the need to generate continued value out of their existing infrastructure while also investing in newer options for ever more demanding shoppers. Read more...

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14 May 2019

RetailEXPO 2019: Alan Taylor, Worldline

Alan Taylor, Sales Director, was interviewed by Fintech Finance during the RetailEXPO. He spoke about their product, enabling customer service and problem-solving product. Read more...

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13 May 2019

The Retail Expo 2019 - What retailers can learn from an Edwardian store owner from Wisconsin

The Household team headed to Kensington for the annual RetailEXPO. The standout theme from the event was the importance of building trust in a data rich retail environment. Read more...

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13 May 2019

International VM Awards 2019 winners named at #RetailEXPO19

The winners of the International VM Awards 2019 were announced on the Store Design and Experience Stage at RetailEXPO, attracting an international audience of retailers, shopping centres companies and design agencies. Read more...

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13 May 2019

Best in global visual merchandising awarded

The winners of the 2019 International Visual Merchandising (VM) Awards were announced at the RetailEXPO, a European retail trade event, in London earlier this month. Read more...

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12 May 2019

TAKING A STAND AT RETAIL EXPO 2019

Resolute Retails Solutions has recently returned from Olympia, in London, where we were exhibiting at RetailEXPO 2019. Packed with innovation and quality, the exhibition certainly lived up to its reputation as one of the most significant shows in the retail sector. Read more...

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10 May 2019

Event Review: RetailEXPO 2019 – Brick and Mortar stores aren’t going extinct – they’re evolving

You could be forgiven that set against the retailpocalypse narrative the media loves to vaunt only a masochist would want to put themselves through two days of this. Far from it. It was a packed, vibrant affair that put the record straight with equal measures of realism and optimism. Read more...

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10 May 2019

Customer Experience Wins Game, Set and Match!

You could be forgiven that set against the retailpocalypse narrative the media loves to vaunt only a masochist would want to put themselves through two days of this. Far from it. It was a packed, vibrant affair that put the record straight with equal measures of realism and optimism. Read more...

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10 May 2019

RetailEXPO 2019 Review

Illuma would like to say a huge thankyou to all who visited us at the 2019 RetailEXPO show! This was the fourth year that Illuma have exhibited at the RetailEXPO and we are pleased to announce that it was an overwhelming success... Read more...

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10 May 2019

RetailEXPO19 - Relive the best moments from the show

“We touch everybody’s life in every country of the world.” Relive the best moments from #RetailEXPO19 and hear our own Ian Benn, Lee Jones and Nick Adams explain why some of the world’s biggest retailers rely on us for a frictionless payment experience. Watch video...

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9 May 2019

RetailEXPO: the overview - AVTV on Demand

AV Magazine's video production team talks to exhibitors and visitors at RetailEXPO, Europe’s leading event for retail technology, design and digital signage. Watch video...

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9 May 2019

#RetailEXPO19 The future of the high street

The leader of the British Retail Consortium (BRC) has dismissed fears about the death of the high street in the UK. Read more...

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9 May 2019

RetailEXPO Delivers Even More Value For Retail Professionals Thanks to its New Unified Show Format

RetailEXPO, Europe’s leading retail trade show, celebrated tech innovation and design inspiration, bringing in more visitors from senior level retailers and brands than ever before. Read more...

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9 May 2019

Creative Retail Awards Shortlist announced at RetailEXPO

The Creative Retail Awards, which recognise and reward innovation and excellence in worldwide retail design, released the shortlist for their 2019 Awards at RetailEXPO, Olympia London last week. Read more...

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9 May 2019

Top 3 Insights from RetailEXPO 2019

Last week we attended RetailEXPO, formerly RBTE, RDSE and RDE, in London. We’ve attended RBTE for the last several years, so we were interested to see how this new event would compare. Read more...

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8 May 2019

RetailEXPO Announces Nominees for 2019 POPAI Awards

Nominees for the 2019 POPAI Awards, which seek to reward creativity, innovation and best practice in retail marketing, have been announced at the first day of RetailEXPO. Read more...

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8 May 2019

Video: Justin King on the retailpocalypse

Kings chats to Essential Retail’s sister publication, Retail Design World, about the radical change to both retail and consumers impacted by convenience and online, arguing that there is still life in traditional retail such as supermarkets. Watch interview...

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8 May 2019

RetailEXPO delivers even more value for retail professionals thanks to new unified show format

RetailEXPO celebrated tech innovation and design inspiration, bringing in more visitors from senior level retailers and brands than ever before. Read more...

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8 May 2019

Video: Justin King on the retailpocalypse

Vice chairman of private equity firm, Terra Firma, Justin King, outlines the changing world of retail and how with change comes great opportunity for retail. Kings chats to Essential Retail’s sister publication, Retail Design World, about the radical change... Read more...

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8 May 2019

Creative Retail Awards Shortlist announced at RetailEXPO

The Creative Retail Awards, which recognise and reward innovation and excellence in worldwide retail design, released the shortlist for their 2019 Award at RetailEXPO, Olympia London last week. Read more...

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8 May 2019

RetailEXPO Announces Winners of 2019 Student Design Awards

The winners of the 2019 Retail Design Student Awards, which aims to inspire and inform the next generation of store designers, were announced by RetailEXPO, Europe’s leading retail trade event, today. Read more...

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8 May 2019

RetailEXPO delivers even more value for retail professionals thanks to its new unified show format

RetailEXPO, Europe’s leading retail trade show, celebrated tech innovation and design inspiration, bringing in more visitors from senior level retailers and brands than ever before. Read more...

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8 May 2019

Top 5 most exciting technologies at Retail Expo 2019

Every year for two days the world’s leading retail technology experts diverge on Kensington Olympia for a cacophony of intelligent robots, mind bending digital signs, holograms, fingerprint scanners and virtual reality headsets. Read more...

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8 May 2019

RetailEXPO 2019 review: Retailpocalypse, last mile issues and innovative tech

RTIH brings you highlights from RetailEXPO 2019, which took place in London last week. Read more...

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8 May 2019

Retailers are ‘shooting themselves in the foot’

Speaking at the RetailEXPO in London, Justin King, who led the supermarket chain from 2004-2014, warned that bricks and mortar retailers were inadvertently driving customers online channels by participating in discounting events such as Black Friday. Read more...

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8 May 2019

RetailEXPO Announces Winners of 2019 International Visual Merchandising Awards

Winners of the 2019 International Visual Merchandising Awards, which celebrates the very best of the world’s window dressings, POP and displays, were announced by RetailEXPO, Europe’s leading retail trade event, today. Read more...

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7 May 2019

RetailEXPO 2019 - Relaunching the D4R brand

If you kept an eye on our social media channels last week, you will have seen us documenting our time at RetailEXPO 2019. Read more...

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7 May 2019

#RetailEXPO19 Innovate or die says MediaMarktSaturn's Martin Wild

Robots to guide us, artificial intelligence, and augmented and virtual reality merging with on- and offline worlds are just some of the new technologies that are set to change the shopping experience. Read more...

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7 May 2019

Creative Retail Awards – 2019 Shortlist

The Creative Retail Awards, which recognise and reward innovation and excellence in worldwide retail design, released the shortlist for their 2019 Awards at RetailEXPO, Olympia London last week. Read more...

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7 May 2019

RetailEXPO: What’s the in-store POS of the future?

A RetailEXPO panel discussion on Thursday 2 May examined the challenges, options and opportunities. A major issue all participants said they face is the uncertainty of which technology and processes will be most widely adopted in the future. Read more...

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7 May 2019

#RetailEXPO19 Know what tech is for before investing say retailers

Technology is all too often imported into the retail space without really understanding what it’s for, or what purpose it needs to solve. This was one of the main conclusions from a panel of experts speaking about the utilisation of technology on day two of RetailEXPO. Read more...

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7 May 2019

RetailEXPO delivers even more value for retail professionals thanks to its new unified show format

RetailEXPO, Europe’s leading retail trade show, celebrated tech innovation and design inspiration, bringing in more visitors from senior level retailers and brands than ever before. Watch interview...

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7 May 2019

Video: Michel Roux Jr talks restaurants and the high street

Michel Roux Jr talks to Essential Retail's editor, Caroline Baldwin, about the restaurant industry and how independent eateries may be key to breathing life back into Britain's high streets. Watch interview...

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7 May 2019

“MILLIONS OF OPPORTUNITIES TO GET IT WRONG AND LOTS OF COMPLEXITY TO GET RIGHT!” OUR RETAIL EXPO 2019 ROUND-UP

Conferences, stands, thousands of visitors and, of course, the obligatory appearance from Pepper the Robot – it can only be RetailEXPO! Watch video...

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7 May 2019

#RetailEXPO19 Asda drives community engagement to know customers better

Fighting child poverty, mystery shopping, and helping shoppers to save money and live better, are just some of the ways Asda is connecting with customers and communities. Read more...

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7 May 2019

Retail faces up to digitally-enabled reality

Former Sainsbury’s CEO Justin King poured scorn on the power of online to disrupt the retail industry last week. But it was apparent that retailers are feeling pressure to digitise the customer experience. Read more...

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7 May 2019

RetailExpo: What sustainability means to retailers

In the aftermath of the Extinction Rebellion protests across the UK, retailers are starting to realise a roused subject may bring change to the industry. RetailEXPO took place last week & saw speakers share thoughts on what sustainability means to retailers. Retail Gazette visited to hear from the experts. Read more...

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7 May 2019

#RetailEXPO: Retail is still incredibly exciting, says Simon Calver

The rise of the small innovator, and fundamental changes in society and the corporate world, is removing the long-held strategic advantage of large companies. Read more...

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7 May 2019

#RetailEXPO19 More digital screens for Asda after George trial

Supermarket giant Asda is using digital screens to improve the customer experience and boost footfall, conversion and engagement at its stores. Read more...

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6 May 2019

RetailEXPO: Breaking down last mile challenges and opportunities

Retailers’ attempts to compete with Amazon over the last mile and cash in on Black Friday have led to a major logistics headache. That was a key takeaway from a discussion panel at RetailEXPO yesterday, involving AO.com and Mamas & Papas. Read more...

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5 May 2019

RetailEXPO 2019 Highlights

Last week, Olympia London was once again the focal point of the retail industry, as retailers and exhibitors gathered for RetailEXPO 2019. This year’s event was centred around ‘energising retail’, overcoming the current challenges and ultimately leveraging the opportunities... Read more...

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5 May 2019

RetailEXPO 2019: Why We Are The Lucky Ones

This week I had the pleasure of chairing the stage at RetailEXPO 2019, held once again at London's Olympia. Read more...

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3 May 2019

FreedomPay RetailEXPO 2019

Relive RetailEXPO with FreedomPay. Read more...

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3 May 2019

Experts blame politicians for High Street woes

A panel of retail experts took aim at the national and local government as they debated strategies to tackle the challenges faced by the UK’s High Streets. Read more...

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3 May 2019

#RetailEXPO19: Expert panel declares industry and country unprepared for PSD2

At RetailEXPO in Olympia, London, on May 1 2019, a panel of experts discussed the latest edition of the Payment Services Directive (PSD2) due to become law in September 2019 and unanimously agreed that both the industry and the country are not ready for PSD2. Read more...

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3 May 2019

EDITORIAL How retailers are evolving their businesses in the face of competition, online growth, and Brexit uncertainty

Justin King formerly chief executive of Sainsbury’s, says current circumstances do not add up to a ‘retailapocalypse’. Rather, he argued, speaking at Retail Expo this week, it’s all part of the fast change that is always taking place in retail. Read more...

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3 May 2019

RetailEXPO: Michel Roux Jr on serving up memorable customer experiences

“To make it in today’s high street or restaurant business, you must stay true to your roots,” Michel Roux Jr told a packed auditorium at RetailEXPO 2019 this week. “Be timeless, be classic, but at the same time you have to evolve within that...” Read more...

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3 May 2019

RetailEXPO 2019 Show Video

Thanks to everyone that attended and visited us at RetailEXPO 2019. Here are our highlights from this years show. Watch video...

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3 May 2019

A BIG WEEK FOR COMMUNISIS AT THE RETAILEXPO 2019

RetailEXPO is the major conference and exhibition taking place in the calendar where brands, retailers and suppliers come together to look at the future of retail both in the UK and globally. Read more...

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3 May 2019

RetailEXPO 2019 Roundup

The future of the High Street, cutting edge in-store technology, new payment methods and trying to keep up with e-commerce giants were among the topics covered at this year’s RetailEXPO. Read more...

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3 May 2019

#RetailEXPO19: Robots to take – but also create – jobs on the high street

In a panel discussing whether robots will replace humans in retail, three industry experts debated how essential AI, automation and robotics will be to the retail industry and discussed how robots will change the role of the human. Read more...

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3 May 2019

RetailEXPO 2019 Wrap-Up – what we learnt

RetailEXPO has fast become a highlight in the European retail calendar and this year’s event was another fantastic showcase for the latest in technology, design and innovation. Read more...

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3 May 2019

How click and collect and returns fit into M&S’ ambition to make a third of its sales online

Neil Phillips, head of digital retail operations at M&S speaking alongside Doddle chief technology officer Gary O’Connor at Retail Expo this week, said picking from stores is now “crucial to retailers’ success if we want to reduce distance and improve time." Read more...

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3 May 2019

RetailEXPO: 6 things I learned at Retail EXPO 2019

The rate of innovation in retail tech continues at high speed – grounds for optimism amidst all the gloom over store closures. The problem for retailers is, how the hell do they build a plan with so many options? Read more...

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2 May 2019

#RetailEXPO19: Lego ‘surprised’ at profitability of stores

Speaking at RetailEXPO19 Simone Sweeney, VP of global retail development at The Lego Group, said the company’s store estate is “surprisingly profitable”. Read more...

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2 May 2019

#RetailEXPO19: Consider emotional engagement in customer experience

Why do brands so often default to idolising 'hero' figures - the global megastar in their sector - when their in-store experiences actually need to resonate with customers more at an everyday 'human' level? Read more...

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2 May 2019

Learnings from Retail Expo 2019

RetailEXPO is Europe’s leading event for retail technology, design and digital signage, providing innovation, stimulation, thought leadership and relevance in today's omnichannel marketplace. Read more...

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2 May 2019

#RetailEXPO19: Moonpig places emotion at centre of brand refurb

Moonpig has bolstered brand consideration by 5% only three months after launching a new brand proposition centred around emotion, according to Moonpig brand director Jo McClintock. Read more...

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2 May 2019

#RetailEXPO19 Daring to be different at The Sports Edit

An entrepreneur is making waves in the activewear market by combining a physical retail experience with community engagement. Read more...

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2 May 2019

Technology Insights from RetailEXPO 2019 | #RetailEXPO19 | Retail Assist Vlog

See retail technology insights from NearSt, Mercaux, CloudCasting, Qudini, Inovretail and more from RetailEXPO 2019 at London Olympia. Watch video...

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2 May 2019

#RetailEXPO19: Amazon’s Michael Hines on virtual reality’s shortcomings

Michael Hines, developer evangelist at Amazon, is unconvinced about pitches he receives about virtual reality because they often fail to answer true customer needs. Read more...

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2 May 2019

Andy Murray of Asda on why the UK retail market is the most competitive in the world, and on improving the customer journey

#RetailEXPO19: Digital helping Costa Coffee reimagine employee learning

Costa Coffee is shifting its focus away from pushing content to employees as part of an education process and is instead looking at sharing information that helps them perform their roles better. Read more...

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2 May 2019

#RetailEXPO19: Bringing Macy's window displays up to date

Christmas definitely came early on day two of Retail Expo, as delegates were left enchanted hearing Macy's national director, window presentation, Roya Sullivan discuss the creation of some of the department store's most iconic holiday season displays. Read more...

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2 May 2019

#RetailEXPO19: Halfords app revolutionises area manager store visits

Visiting stores was an inefficient process for area managers at Halfords who were predominantly using paper and email to manage the task but with the introduction of a dedicated app it has been fully streamlined. Read more...

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2 May 2019

#RetailEXPO19 No 'retailpocalypse' says bullish Justin King

Former Sainsbury’s CEO Justin King has dismissed the idea that there is a ‘retailpocalypse’ in the UK, saying he is “bullish’ about the future of the retail sector - though he thinks that the current distinction between physical stores and online channels is already ceasing to be relevant. Read more...

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2 May 2019

#RetailEXPO19: JML boss hails cost effectiveness of TV advertising

Consumer products company JML still receives a better return on investment (ROI) from television than its other marketing channels despite the decline in linear TV watching, according to chief executive Ken Daly. Read more...

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2 May 2019

#RetailExpo19 Shopping centres must offer experiences over things

Retailers will need to "rise to the challenge of consumers wanting to do more rather than buy more," according to Kathryn Malloch, group head of customer experience at Hammerson Property, the group that runs 42 retail destinations across Europe, including London's Brent Cross and Grand Central in Birmingham. Read more...

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2 May 2019

#RetailEXPO19: Subscription models are a marketing not retail business

The dynamics of subscription models mean they should not be seen in the light of a traditional retail business, according to WufWuf chief executive Umul Ilhan. Read more...

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2 May 2019

#RetailEXPO19: Remain original with standardised design

"Locally relevant, globally aware," - this is the motto Yum! Brands KFC says it uses to solve the tricky problem of designing its restaurants in a way that meet both the different cultural and developmental needs of different countries, while also staying true to its 'Always Original' traditional brand values. Read more...

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2 May 2019

#RetailEXPO19: OpenTable talks online reviews and the empowered consumer

The rise of digital platforms has placed greater power into the hands of consumers, but rather than fear this companies should harness it. One company with a great deal of experience in this area is OpenTable... Read more...

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2 May 2019

NearSt picks up RetailEXPO innovation award

RetailEXPO, taking place today in London, has named NearSt as the winner of its 2019 Innovation Awards. Read more...

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1 May 2019

#RetailEXPO19: Demand for pre-loved goods boosting British Heart Foundation

British Heart Foundation is benefitting from its implementation of new technology that is helping it to better satisfy growing demand for pre-loved clothing and other goods. Read more...

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1 May 2019

#RetailEXPO19: Experience, trust and loyalty key to customers

Speaking at Essential Retail’s breakfast briefing in London, a panel led by editor, Caroline Baldwin, discussed the concept of retailers working harder to attract customers to their brand, but shop on the customer’s terms. Read more...

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1 May 2019

#RetailEXPO19: Justin King rejects talk of ‘retailpocalypse’

M&S non-exec director and former boss of Sainsbury’s Justin King says he does not think the industry is in the midst of a “retailpocalypse” and takes a “much more bullish” view. Read more...

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1 May 2019

#RetailEXPO19: Alibaba on moving beyond omnichannel with Fresh Hippo

David Lloyd, managing director of UK & Nordics at Alibaba Group, says Alibaba does not talk about omnichannel and instead thinks in terms only of the retail experience. regardless of the channel. Read more...

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1 May 2019

#RetailEXPO19: NatWest reduces charges through Open Banking launch

Open Banking legislation is providing an opportunity for the creation of new lower-cost payment methods with NatWest set to launch its own solution shortly. Read more...

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1 May 2019

#RetailEXPO19: River Island mulls RFID-driven tech evolution

Martin Speed, safety and loss program manager at River Island, has revealed the retailer is considering a slew of RFID-based innovations. Read more...

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1 May 2019

NearSt wins Innovation Awards at RetailEXPO 2019

The real-time local inventory start-up aims to help high-street retailers drive customers into store by opening up stock levels in individual shops. NearSt integrates with a retailer’s POS to identify available stock and then connects this information with local shoppers who are searching on their mobile in real-time. Read more...

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1 May 2019

#RetailEXPO19 Retail Design Student Awards winners named

The winners of the fifth annual Retail Design Student Awards have been announced at RetailEXPO. Read more...

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1 May 2019

#RetailEXPO19: Working with smaller suppliers requires risk evaluation

Retailers have to increasingly drive innovation through their businesses and the obvious route is by tying up with smaller agile providers. However, care must be taken in selecting the right company and considering if it is a better option than sticking with the incumbent supplier. Read more...

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1 May 2019

#RetailEXPO19: Vodafone formalises innovation pipeline

Vodafone is successfully introducing initiatives into its business through a formalised innovation pipeline that cuts across its global footprint. To address the massive disruption in the industry Vodafone recognised the need to experiment more and introduced its ‘Digitali’ programme. Read more...

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1 May 2019

#RetailEXPO19: Brands need to go to organisational basics in an omni-channel experience

Brands are still failing to create a consistent omni-channel experience for consumers - and it's not only damaging sales, it's also destroying trust and lowering future expectations. This is the damning verdict of Kevin MacArthur, creative director, Smyths Toys Superstores. Read more...

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1 May 2019

#RetailEXPO19: Enabling customer missions aids brands

Turning around flattening sales; retrying to establish a 'food on the go' strategy; and introducing a brand into the UK that few had heard of. On the face of it, not much would appear to unite the issues facing Dutch retailer HEMA, food retailer The Co-Op, and Italian outdoor clothes brand, Napapijri, respectively. Read more...

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1 May 2019

#RetailEXPO19: Brand experts must find way to 'talk to shoppers'

Which price label creates more sales – the one that says “was £8.00, now £5.99” (where £5.99 is in a larger font); or “was £8.00, now £5.99” – where the £8.00 font is larger? To the surprise of many delegates listening to Iona Carter, founding director, Tracer Insight Consulting, on day one of Retail Expo, the answer was not what they thought. Read more...

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30 April 2019

RetailEXPO showcases game changing tech

RetailEXPO, which kicks off in London tomorrow, has announced a series of show features that will flag up tech innovation and disruptive startups. Read more...

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29 April 2019

Retail Ramble podcast: Start-up Safari @RetailEXPO 2019

Essential Retail sits down with Baringa to chat about the start-ups featuring on the Start-up Safari at RetailEXPO 2019 on 1 & 2 May. Listen to podcast...

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25 April 2019

RetailEXPO 2019 speaker Katie Baron of Stylus on Gen Z shoppers

Gen Z is distinctly different to any previous demographic because it’s the first generation of true digital natives, a group for whom technological change and social media, but also a volatile economic climate and an inherent sense of individualism, have reshaped the way they think, communicate and consume in comparison to their predecessors. Read more...

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17 April 2019

RetailEXPO speaker interview: Asda chief customer officer Andy Murray on putting people first

“Putting customers first in our decision making has always been at the forefront of our thinking in ASDA,” says Murray in an interview for Retail Design World. Read more...

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15 April 2019

RetailEXPO speaker Roya Sullivan of Macy's on the importance of VM

If you happened to be in New York City between 24 March and 7 April this year, you may have been fortunate enough to experience the out-of-this-world flora extravaganza at Macy’s Herald Square... Read more...

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15 April 2019

RetailEXPO 2019: Unlock a bright future in retail

What’s next in retail? For those in search of answers, the RetailEXPO show in London is just the place to experience all the trending, ground-breaking ideas of the future. Practical solutions to the challenges of today and tomorrow are at the heart of this much-anticipated show. Read more...

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12 April 2019

Are you winning the customer experience stakes? Retailers told: ‘be exciting or face the consequences!’

It has quickly become a retail sector mantra — bricks-and-mortar retail isn’t dead, boring retail is dead. Such is the consumer demand for increasingly friction-free and information-rich customer experiences that retailers who answer the call for excitement and innovation are flourishing while resistors are falling by the wayside. Read more...

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11 April 2019

RetailEXPO’s 2019 Innovation Awards shortlist announced

The highly competitive RetailEXPO Innovation Awards celebrate vendors whose innovative products and services present visionary ideas on how retailers can re-energise their operations to deliver enhanced customer experience across their business, from in-store design and digital signage, to payment solutions, biometrics and robotics. Read more...

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11 April 2019

RetailEXPO’s 2019 Innovation Awards shortlist announced

RetailEXPO, Europe’s leading retail trade show that brings together Reed’s three leading trade shows – RBTE, RDE and RDSE – in to a new single show format, has announced the shortlist for its 2019 Innovation Awards. Read more...

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11 April 2019

RetailEXPO Innovation Awards shortlist announced

The awards celebrate vendors whose innovative products and services can re-energise operations to deliver enhanced customer experience, from in-store design and digital signage, to payment solutions, biometrics and robotics. Read more...

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10 April 2019

RetailEXPO Innovation Awards champion groundbreaking solutions

All ten shortlisted exhibitors will be featured on the ‘Innovation Awards Wall’ at the show. They will also be featured as part of guided tech tours. The tours will take retailers and brands to their stands throughout the day for a three-minute elevator pitch of their solutions. Read more...

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10 April 2019

RetailEXPO announces Innovation Awards shortlist 2019

The ten shortlisted companies will feature on the ‘Innovation Awards Wall’ at the RetailEXPO at London Olympia on 1 & 2 May, with the final winner being announced on the first day of the show. Read more...

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10 April 2019

RetailEXPO Innovation Awards 2019: Shortlist announced

The shortlist has been announced for the RetailEXPO Innovation Awards 2019 – with winners due to be announced live at the event, which is held from 1-2 May. Read more...

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8 April 2019

Is there still a place for cash in these digital times?

RetailEXPO report reveals that UK shoppers are demanding faster in-store payments that replicate ‘one-click’ transactions online. Read more...

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6 April 2019

Speed, choice, security are key payment considerations, RetailEXPO

Brits are demanding faster in-store payments that replicate ‘one-click’ transactions online, new research from RetailEXPO reveals. And this could send Bitcoin et al into the mainstream. Read more...

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6 April 2019

Speed, choice, security are key payment considerations, RetailEXPO

Brits are demanding faster in-store payments that replicate ‘one-click’ transactions online, new research from RetailEXPO reveals. And this could send Bitcoin et al into the mainstream. Read more...

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21 March 2019

RetailEXPO Announces Shortlist for 2019 International VM Awards

The shortlist of entries for the 2019 International Visual Merchandising (VM) Awards, which celebrates the very best of the world’s window dressings, POP and displays, was announced by RetailEXPO, Europe’s leading retail trade event, today. Read more...

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18 March 2019

International VM Awards 2019 shortlist announced

Best retailers for in-store and online customer experience revealed in new RetailEXPO report.

The shortlisted entries for The International VM Awards has been revealed. The final entries will be on show at RetailEXPO 2019, where the winners will be announced. Read more...

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March 2019

All you need to know about RetailEXPO!

We are pleased to present an interview with Matt Bradley, Event Director of RetailEXPO. This fair will take place in London from May 1 to 2, 2019. Read more...

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4 March 2019

Explore the future of bricks and mortar retail

Aspirational in-store environments are key for an industry that is changing. RetailEXPO 2019 showcases the brands, suppliers and innovators that are leading the way. Read more...

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12 March 2019

Ex-Sainsbury’s CEO, Justin King CBE, Announced as Keynote Speaker at RetailEXPO

Justin King CBE, ex-CEO of Sainsbury’s and recently appointed NED at M&S, has been announced as the keynote speaker for RetailEXPO, Europe’s leading retail solutions show. Read more...

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6 March 2019

Ex-Sainsbury’s CEO, Justin King CBE, announced as keynote speaker at RetailEXPO

King’s keynote session, ‘Cutting through the hype: Is this really a retailpocalypse?’, will examine the macroeconomic factors and trends impacting retailers – from consumer spending figures and the rise of internet shopping, to the implications of the current economic climate and the fallout from Brexit. He will provide insight into navigating market turbulence and look ahead to retail in 2020 and beyond. Read more...

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6 March 2019

Ex-Sainsbury’s CEO, Justin King CBE, announced as keynote speaker at RetailEXPO

Justin King CBE, ex-CEO of Sainsbury’s and recently appointed NED at M&S, has been announced as the keynote speaker for RetailEXPO, Europe’s leading retail solutions show. Read more...

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3 March 2019

The Sunday Social – Retail news round-up

@TheRetailEXPO: ANNOUNCING Justin King CBE, Former CEO of Sainsbury's will be headlining at #RetailEXPO19! See more about Justin's session 'Cutting through the hype – Is this really a retailpocalypse?' & register for free here https://bit.ly/2BWLYJe. Read more...

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28 February 2019

Shopper experience better in-store than online - with one exception - finds RetailExpo research

Best retailers for in-store and online customer experience revealed in new RetailEXPO report.

The event, part of the same parent company as Retail Design World, commissioned exclusive research involving 2,000 consumers, for its report One Vision: How to Re-Energise Retail in 2019 And Beyond. Customers were asked to rate the customer experience provided by both physical and online retailers. Read more...

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26 February 2019

Re-Energising Retail: Who’s Winning in the CX Stakes?

Best retailers for in-store and online customer experience revealed in new RetailEXPO report.

Retailers’ in-store customer experience (CX) was better than online, the latest report from RetailEXPO revealed – with one exception; Amazon. Read more...

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25 February 2019

Grocers top in-store CX, according to RetailEXPO report

Grocers are delivering the best in-store customer experience (CX), according to research for RetailEXPO.

The research of over 2,000 UK consumers concluded that Tesco was the best retailer for CX, with 23% of shoppers citing the grocer for in-store satisfaction. Hot on its heels was Sainsbury’s (18%), Asda (17%), M&S (15%) and Aldi and Morrisons in joint fifth place (14%). Read more...

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23 February 2019

The retail technology week in quotes

“From a technology perspective, the top three for in-store CX in our report - Tesco, Sainsbury’s and Asda - have all explored ways to reduce friction at the checkout, which is consistently a top pain point for shoppers, using either self-service, mobile app payment, or other methods to speed up transactions and give consumers purchasing control. It seems everyone’s looking for that Amazon Go-like showstopper,” says Matt Bradley, Event Director at RetailEXPO. Read more...

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21 February 2019

Tesco, Amazon top RetailEXPO CX poll

“From a technology perspective, the top three for in-store CX in our report - Tesco, Sainsbury’s and Asda - have all explored ways to reduce friction at the checkout, which is consistently a top pain point for shoppers, using either self-service, mobile app payment, or other methods to speed up transactions and give consumers purchasing control. It seems everyone’s looking for that Amazon Go-like showstopper,” says Matt Bradley, Event Director at RetailEXPO. Read more...

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21 February 2019

Supermarkets top customer experience poll

Retailers’ in-store customer experience (CX) is better than online, according to RetailEXPO research, with one exception; Amazon.

The industry event’s organising company surveyed over 2,000 UK consumers, revealing that Tesco delivered the best in-store experience (according to 23 per cent of respondents), followed by Sainsbury’s (18 per cent) and Asda (17 per cent). Read more...

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19 February 2019

RetailEXPO 2019: Visitor registration now open

RetailEXPO, which unifies three leading retail shows - RBTE, RDSE and RDE - into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registration. Read more...

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17 February 2019

RetailEXPO 2019: Visitor Registrations Now Open

RetailEXPO, Europe’s leading retail solutions show, which unifies Reed’s three leading retail shows, RDE, RDSE and RBTE, into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registrations. Read more...

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14 February 2019

RetailEXPO set for May, register today

RetailEXPO, formerly Retail Business Technology Expo, has announced that visitor registrations for its 2019 show are now open, with over 100 speakers, including Lego, Naked Wines and Asda, so far confirmed as part of the expo programme. Read more...

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13 February 2019

RetailEXPO 2019: Visitor registration now open

RetailEXPO, Europe’s leading retail solutions show, which unifies Reed’s three leading retail shows, RDE, RDSE and RBTE, into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registration. Read more...

More

13 February 2019

RetailEXPO 2019: Visitor registration now open

RetailEXPO, Europe’s leading retail solutions show, which unifies Reed’s three leading retail shows, RDE, RDSE and RBTE, into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registration. Read more...

More

13 February 2019

RetailEXPO 2019: Visitor registration now open

RetailEXPO, Europe’s leading retail solutions show, which unifies Reed’s three leading retail shows, RDE, RDSE and RBTE, into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registration. Read more...

More

13 February 2019

RETAILEXPO 2019: VISITOR REGISTRATIONS NOW OPEN

RetailEXPO, Europe’s leading retail solutions show, which unifies Reed’s three leading retail shows, RDE, RDSE and RBTE, into an exciting new single show event that mirrors the transformation within the retail industry, is now open for 2019 visitor registrations. Read more...

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11 February 2019

RetailEXPO releases conference details

The RetailEXPO, formerly Retail Business Technology Expo, conference programme is now live.

This involves six stages and 150+ speakers sharing case studies, ideas and best practice across tech, design and digital signage. Read more...

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4 February 2019

Quinine’s Founder Ian Johnston to Judge RetailEXPO’s 2019 Retail Design Student Awards

Leading experience consultancy Quinine is happy to announce that Founder Ian Johnston has been invited to join the judging panel for the Retail Design Student Awards 2019. Read more...

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26 January 2019

The 2019 International Visual Merchandising Awards Open for Entries

Call for entries are open for the 2019 International VM Awards at RetailEXPO, which recognises and rewards the very best examples of visual merchandising from around the world and across all sectors of retail. Read more...

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21 January 2019

The 2019 International Visual Merchandising Awards Open for Entries

Call for entries are open for the 2019 International VM Awards at RetailEXPO, which recognises and rewards the very best examples of visual merchandising from around the world and across all sectors of retail. Read more...

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17 January 2019

Call for entries: The International VM Awards

Entries are now being accepted for The International VM Awards 2019, the scheme that recognises and rewards the very best examples of visual merchandising from around the world. Read more...

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17 January 2019

Call for entries: The International VM Awards

Entries are now being accepted for The International VM Awards 2019, the scheme that recognizes and rewards the very best examples of visual merchandising from around the world. Read more...

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16 January 2019

Retail Design Student Awards past entrants: Roxanne Stone

Seven months out of college, Roxanne Stone has already achieved her ‘dream job’. As a junior designer at branded interiors consultancy 20.20, she has worked on the revamp of London’s Odeon Leicester Square, Tui cruise ships, Arsenal’s Emirates stadium in North London and an Ugg store. Read more...

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18 December 2018 issue

RetailEXPO 2019, Olympia London, 1-2 May 2019

Reed's three retail shows will transform into a single event, RetailEXPO, to bring together over 15,000 retailers, brands, retail design businesses and tech exhibitors to the 2019 show. Read more...

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December 2018 issue - page 8

RetailEXPO 2019, Olympia London, 1-2 May 2019

Retail Design Expo, Retail Business Technology Expo and Retail Digital Signage Expo will unite under one name for 2019 - RetailEXPO. The new format will bring together more than 15,000 retailers, tech exhibitors and retail design businesses. Read more...

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December 2018 / January 2019

RetailEXPO 2019

Retail Design Expo (RDE), the UK’s leading event for innovation in retail design, marketing and VM from Reed Exhibitions, will combine with Retail Digital Signage Expo (RDSE) and Retail Business Technology Expo (RBTE), Europe’s largest retail solutions show, as one unified show for 2019, to mirror the transformation being seen in the retail industry and better meet the needs of its show audiences. Read more...

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23 November 2018

Reed consolidates retail shows into single event

The move to unify the three retail trade shows, which previously co-located, is based on independent research, with Reed talking to over 150 senior retailers and brands that represent the shows’ audiences. The findings revealed greater need for collaboration amongst retail teams, with tech, marketing and design working more closely together to deliver enhanced customer experience and the emergence of customer-specific teams and roles. Read more...

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22 November 2018

Retail Business Technology Expo rebrands as RetailEXPO

Retail Business Technology Expo (RBTE) will combine with its Retail Digital Signage Expo (RDSE) and Retail Design Expo (RDE) offshoots as a single unified show, RetailEXPO, in 2019. Read more...

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21 November 2018

RBTE combines with RDSE and RDE to become RetailEXPO

Retail Business Technology Expo (RBTE) has combined with Retail Digital Signage Expo (RDSE) and Retail Design Expo (RDE). The unified show will be held at London’s Olympia on May 1 & 2 2019 and will see 15,000 retailers, tech vendors and designers attend the event featuring brand new start-up zones, as well as enhanced visitor navigation. Read more...

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21 November 2018

RDE combines with RDSE and RBTE to become RetailEXPO

Retail Design Expo is to unite with Retail Business Technology Expo and Retail Digital Signage Expo as a single event – called RetailEXPO – in 2019. The show is expected to bring over 15,000 retailers, brands, designers and suppliers together. Read more...

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21 November 2018

RBTE WILL COMBINE WITH RDSE AND RDE AS A SINGLE UNIFIED SHOW, RETAILEXPO, IN 2019

Retail Business Technology Expo (RBTE), Europe’s largest retail solutions show from Reed Exhibitions, will combine with Retail Digital Signage Expo (RDSE) and Retail Design Expo (RDE), the UK’s leading event for innovation in retail design, as one unified show for 2019 to mirror the transformation being seen in the retail industry and better meet the needs of its show audiences. Read more...

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For articles prior to November 2018 please visit our news archive.

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