Our conference programme is the beating heart of RetailEXPO. Discover the latest insights, ideas and analysis from some of the industry’s sharpest thinkers, retail heavyweights, innovators and market disruptors – people and companies that are really driving things forward in retail.

    We asked, we listened, we delivered – The RetailEXPO conference programme has been developed following extensive research with 100+ leading retailers and brands, and consultation with an Advisory Board of senior industry specialists.

    With six stages and 150+ expert speakers sharing case studies, inspirational ideas and best practice across tech, design and digital signage, the RetailEXPO agenda has never been more business critical. Whatever your objectives, you can shape an agenda that meets your business needs.

    View the agenda

    Don’t miss insights on:
    • Future of the high street
    • Omnichannel
    • Customer Experience
    • Shopper Behaviour
    • eCommerce, mCommerce, sCommerce
    • New store concepts/formats
    • Payments
    • Disruptive technology
    • Delivery & Fulfilment
    • Experiential

    and more...

  • Just some of our thought-leading speakers:
    • Andy Murray, Chief Customer Officer, Asda
    • Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail Group
    • Ken Daly, CEO, JML
    • Mr Dan Houghton, Co-CEO, Chilango
    • Laura Rosenberger, COO, Naked Wines
    • Chris Greenwood, Chief Information Officer, Mamas and Papas
    • Thomas Just Rasmussen, COO, INTERSPORT Group Denmark

    2019 Speakers

    • Lee Haslett, Vice President - Product & Distribution, Virgin Holidays
    • Lesley Crowther, Vice President Consumer Engagement & Retail, The Estée Lauder Companies UK & Ireland
    • Bal Bansal, Associate Director, IT & Digital, Coca-Cola European Partners
    • Greg Klingaman, Global Reserve Retail Director, Diageo
    • Chris Booth, Associate Creative Director, Lego Agency
    • Roya Sullivan, National Window Director, Macy's
  • The prestigious headline stage is where you’ll see keynote presentations and high-profile discussions.

    • Cutting through the hype – Is this really a retailpocalypse?
    • Meet your new customer – Millennials, Gen Z and beyond
    • Innovate or die! – Embracing digital transformation and innovation for Next Generation Retail, and more...

    The latest thinking in payments – both in-store and online – and how they can smooth out the checkout process.

    • Payments and purchasing disruptors – Cashing in on emerging payments opportunities
    • Mobile wallets and NFC – Offering secure, fast, and convenient payments
    • Omnichannel payments – Connecting payments across channels to increase consumer interaction, and more...

    The place to discover how companies connect with audiences to tell better brand stories.

    • Channel Guidance – Where to spend your marketing budget to get the best ROI
    • Creating a cohesive omnichannel creative strategy from inside out
    • Harnessing data to drive personalisation, increase loyalty, and influence buying behaviour, and more…
  • Discover new tech that can improve efficiency, reduce costs and make the difference to your customer experience.

    • Stand and Deliver – Last mile delivery innovation improves convenience and flexibility for customers
    • Deal or no Deal – The impacts of Brexit on the UK retail industry
    • Will robots replace humans in retail? and more…

    Find out how brick and mortar stores can adapt to how today’s consumer shops.

    • Understanding the future role of stores for connecting with and engaging your customers
    • Online to offline and back again – Seamlessly combining physical stores and digital
    • Visual merchandising to attract, engage, inspire and influence customers, and more…

    A series of short, inspirational talks looking at real-life case studies to give you fresh inspiration and new ideas.

    • IoT, robotics, digital signage, blockchain, 3D printing, voice, eCommerce, mannequins, lighting, music, aromas, fixtures and fittings, surfaces, print signage and graphics, and more…
  • 2019 Conference Programme

    View the conference agenda and pick out the sessions you'd like to attend.

    Conference programme

    Interested in attending?

    Join the retail industry at RetailEXPO 2019, you’re just a few steps away.

    Register now

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