2020 Agenda

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  • Breakfast Briefing: Sustainability in the Supply Chain

    Wednesday08:00 - 10:0029 Apr 2020
    Special Events

    Sustainability is on everyone’s mind, no matter your industry. Consumers have been doing their fair share of the heavy lifting by making impactful lifestyle cha...

    • Language: English

  • WORKSHOP: Why supplier collaboration should not be left to the supplier

    Wednesday10:00 - 11:0029 Apr 2020
    Workshops

    Trace One’s experience of having worked with large retailers and their private brand teams, we were truly surprised at how one-dimensional in most cases their s...

    • Language: English

  • Striving for Sustainability: Recipes for Retail Success

    Wednesday10:10 - 10:4029 Apr 2020
    Marketing + Branding Stage

    It’s time to take sustainability from a key talking point to fully actionable strategies. Embedding sustainability into all areas of your brand – from store des...

    • Language: English

  • KEYNOTE: View from the Top – Creating a new vision for a new era of retail

    Wednesday10:10 - 11:0029 Apr 2020
    Headline Stage

    The retail industry is undergoing significant change and retailers know they must adapt to survive. But with rapid change continuing, understanding how to evolv...

    • Language: English

  • Bridging the gap between online and offline – Creating a customer-driven click & collect service

    Wednesday10:15 - 10:4529 Apr 2020
    IT + Operations Stage

    Some retailers feel that click & collect is now becoming an old model, however with significant popularity growth over the past decade, there is clear untapped ...

    • Language: English

  • INTERVIEW: Save the planet or your profits? Can you do both?

    Wednesday11:15 - 11:4529 Apr 2020
    Headline Stage

    It is clear that retail businesses have a responsibility to do their part in sustainability, and there is mounting consumer pressure and expectations. But in a ...

    • Language: English

  • Building competitive advantage using workforce technology

    Wednesday11:40 - 12:0529 Apr 2020
    TrIED It Talks

    Labour represents a significant (and growing) cost for retailers. It is also the greatest asset for delivering an exceptional customer experience. Managing and ...

    • Language: English

  • PANEL: Inside out – Structuring your business for long-term survival

    Wednesday12:00 - 12:5029 Apr 2020
    Headline Stage

    Changes in consumer behaviours, technological advancements, increasing cost-pressures and economic uncertainty are combining to create a perfect storm for the r...

    • Language: English

  • Creating seamless omnichannel experiences to engage your customers at every touch point

    Wednesday13:20 - 13:5029 Apr 2020
    Headline Stage

    Consumers no longer view digital as a channel. They shop across all channels and expect a simple and seamless path to browse and purchase. As consumer purchasin...

    • Language: English

  • INNOVATION SPOLIGHT PANEL: Working with Start-ups

    Wednesday14:50 - 15:2029 Apr 2020
    Headline Stage

    As retailers continue to search for the latest tech and innovative strategies to remain relevant, they are increasingly looking towards working with start-ups. ...

    • Language: English

  • CASE STUDY: Warner Bros: From point of sale to point of experience. Dynamic activations in the fast-changing physical channel

    Wednesday14:50 - 15:2029 Apr 2020
    In-Store Experience Stage

    There is only one Warner Bros! This presentation provides the opportunity to hear how this global leader is raising the bar in retail. With film and TV franchis...

    • Language: English

  • PANEL: Cutting through the hype – Prioritising technology investments and developing a clear digital transformation strategy

    Wednesday15:35 - 16:2529 Apr 2020
    Headline Stage

    As the lines between physical and digital blur, technology is becoming seamlessly integrated with our daily lives and businesses, and is driving new levels of o...

    • Language: English

  • PANEL: Making data driven decisions – Harnessing the power of AI and data analytics for enhancing business intelligence

    Wednesday15:35 - 16:2529 Apr 2020
    IT + Operations Stage

    Retailers have and are building vast amounts of data about their businesses and their customers, but turning that data into valuable and actionable insights can...

    • Language: English

  • Breakfast Briefing: Women in Retail

    Thursday08:00 - 10:0030 Apr 2020
    Special Events

    Essential Retail is delighted to be hosting its first ever Women in Retail networking event at RetailEXPO, taking place on Wednesday 30th April at Olympia Londo...

    • Language: English

  • KEYNOTE: Big Data, Big Questions, Big Results – Unlocking the power of data analytics in retail

    Thursday10:15 - 11:0530 Apr 2020
    Headline Stage

    Some say data is now more valuable than oil. From understanding and predicting customer behaviour, to identifying efficiencies, and informing strategy, increasi...

    • Language: English

  • Transforming Tottenham Hotspur Stadium Retail Experience with HP

    Thursday10:30 - 10:5530 Apr 2020
    TrIED It Talks

    Completed and opened in Spring 2019, the Tottenham Hotspur stadium kicks the London football club into the European big leagues. The stadium has been acclaimed ...

    • Language: English

  • Expect the unexpected – Technology trends driving retail in 2020 and beyond

    Thursday11:20 - 11:5030 Apr 2020
    Headline Stage

    This session will examine the latest technology trends in retail. Learn what technologies are creating the most value for customers and retailers, hear how reta...

    • Language: English

  • POWER PANEL: Harnessing the potential of emerging payments and purchasing innovations

    Thursday11:45 - 12:3530 Apr 2020
    Payments Stage

    New payments technologies continue to emerge, disrupting the market and changing how transactions between retailers and consumers occur. This session will featu...

    • Language: English

  • PANEL: Innovating new business models to meet the expectations of ever-evolving consumers

    Thursday12:05 - 12:5530 Apr 2020
    Headline Stage

    Consumer behaviours and buying habits are shifting rapidly, and retailers must think about their business models to align to these changing priorities. The days...

    • Language: English

  • PEOPLE MASTERCLASS - PANEL: Leveraging technology to be tomorrow’s employer of choice

    Thursday12:10 - 12:5530 Apr 2020
    Masterclasses

    From the shop-floor sales assistant, to warehouse workers, to the CEO, as the retail industry evolves, so too must retail professionals. This panel will examine...

    • Language: English

  • PANEL: Stores to support D2C brands

    Thursday12:30 - 13:2030 Apr 2020
    In-Store Experience Stage

    Rebecca Saunders, founder of new beauty retail concept Seekology, will be in conversation with Rebecca Morter from Lone Design Club, an independent designer con...

    • Language: English

  • SUSTAINABILITY MASTERCLASS - Creating a business fit for the future – embracing the circular economy

    Thursday13:40 - 14:0530 Apr 2020
    Masterclasses

    In the increasing search to be more sustainable, the circular economy is gaining momentum within retailers and leading strategic thinkers. Sustainable and ethic...

    • Language: English

  • PANEL: Building communities to grow trust, loyalty and brand advocacy

    Thursday14:05 - 14:5530 Apr 2020
    Headline Stage

    Building communities, or fans, is a growing and increasingly important strategy for retailers’ continued survival. This panel will examine how retailers and bra...

    • Language: English

  • Digital sourcing and collaborative platform driving business and consumer trust

    Thursday14:05 - 14:3530 Apr 2020
    IT + Operations Stage

    To gain an advantage in the extremely competitive private label sector, retailers and suppliers must collaborate as strategic partners to profitably deliver inn...

    • Language: English