2020 Agenda

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  • Payments Stage - Chair’s Welcome

    Wednesday10:00 - 10:1029 Apr 2020
    Payments Stage

    Short introduction from the Chair

    • Language: English

  • Addressing the rising costs of retail payments

    Wednesday10:10 - 10:4029 Apr 2020
    Payments Stage

    This session will present the results of the BRC Payments Survey and other market reviews, and share insights on how the costs of retail payments are changing a...

    • Language: English

  • Streamlining payments and improving customer experience at the checkout

    Wednesday10:50 - 11:2029 Apr 2020
    Payments Stage

    Challenges in building a checkout experience that scales globally Keeping the user flow simple, clear, concise and consistent Building security and trust in...

    • Language: English

  • Instant Payment – In-store payment: Increase your in-store acceptance

    Wednesday11:30 - 12:0029 Apr 2020
    Payments Stage

    Leverage PSD2 regulation to innovate and propose new payment method to your customers. Instant payment in-store (and on mCommerce) is an innovation enabling pay...

    • Language: English

  • PANEL: Preparing for the next SCA deadline and taking advantage of the opportunities

    Wednesday12:10 - 12:5529 Apr 2020
    Payments Stage

    What has been the fallout from the extension? How has the status quo changed since September? Experiences and lessons from live merchant trials and testing ...

    • Language: English

  • Developing an omnichannel payments strategy for the future

    Wednesday13:45 - 14:1529 Apr 2020
    Payments Stage

    Customers are increasingly expecting one unified experience as they shop across multiple sales channels, and the payment process is a critical component of this...

    • Language: English

  • The role of cash in an increasingly digital society

    Wednesday14:25 - 14:5529 Apr 2020
    Payments Stage

    Retail credit card spending now outstrips cash spending and we’re progressively moving towards being cashless. In an increasingly digital society and with new p...

    • Language: English

  • POS and payments in one device enabling a truly mobile POS solution

    Wednesday15:05 - 15:3529 Apr 2020
    Payments Stage

    Ascot Racecourse has been trialling mobile solutions as part of a technology review within the business this year. The F&B solution combines Kappture’s POS with...

    • Language: English

  • PANEL: Check it out – Evolving the in-store POS to meet new customer expectations and shopping habits

    Wednesday15:45 - 16:3029 Apr 2020
    Payments Stage

    How are customer expectations and shopping habits changing, and how do checkouts need to change to keep up? What does the next generation of terminals enable...

    • Language: English

  • Payments Stage - Chair’s closing remarks and end of Day 1 conference

    Wednesday16:30 - 16:3529 Apr 2020
    Payments Stage

    Closing remarks from the Chair and end of day 1 conference sessions

    • Language: English

  • Payments Stage - Chair’s Welcome

    Thursday10:00 - 10:1030 Apr 2020
    Payments Stage

    Opening remarks from the Chair

    • Language: English

  • CASE STUDY: Buy now, pay later – Instalments offering the ultimate try before you buy solution

    Thursday10:10 - 10:4030 Apr 2020
    Payments Stage

    There have been a wave of new payments innovations to accommodate evolving shopping patterns and needs, including a recent surge in the uptake of instalment pay...

    • Language: English

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