2020 Agenda

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  • Breakfast Briefing: Women in Retail

    Thursday08:00 - 10:0030 Apr 2020
    Special Events

    Essential Retail is delighted to be hosting its first ever Women in Retail networking event at RetailEXPO, taking place on Wednesday 30th April at Olympia Londo...

    • Language: English

  • Marketing + Branding Stage - Chair’s Welcome

    Thursday10:00 - 10:1030 Apr 2020
    Marketing + Branding Stage

    Short introduction from the Chair.

    • Language: English

  • Payments Stage - Chair’s Welcome

    Thursday10:05 - 10:1530 Apr 2020
    Payments Stage

    Opening remarks from the Chair

    • Language: English

  • The rise of in-house design teams – Why do it, and how to build a team that scales

    Thursday10:10 - 10:4030 Apr 2020
    Marketing + Branding Stage

    As retailers try to keep up with the global marketplace and shifting customer expectations, the importance of strong, consistent brand experiences in creative a...

    • Language: English

  • Headline Stage - Chair’s Welcome

    Thursday10:10 - 10:1530 Apr 2020
    Headline Stage

    Short introduction from the Chair.

    • Language: English

  • Delivering innovation across the business with agile software development

    Thursday10:10 - 10:4030 Apr 2020
    IT + Operations Stage

    Customer behaviours are evolving and retailers need to be able to evolve with them in order to survive. They must innovate rapidly, fail often, and scale fast i...

    • Language: English

  • IT + Operations Stage - Chair’s Welcome

    Thursday10:10 - 10:1530 Apr 2020
    IT + Operations Stage

    Short introduction from the Chair.

    • Language: English

  • In-Store Experience Stage - Chair’s Welcome

    Thursday10:10 - 10:1530 Apr 2020
    In-Store Experience Stage

    Short introduction from the Chair.

    • Language: English

  • CASE STUDY: Buy now, pay later – Instalments offering the ultimate try before you buy solution

    Thursday10:15 - 10:4530 Apr 2020
    Payments Stage

    There have been a wave of new payments innovations to accommodate evolving shopping patterns and needs, including a recent surge in the uptake of instalment pay...

    • Language: English

  • KEYNOTE: Big Data, Big Questions, Big Results – Unlocking the power of data analytics in retail

    Thursday10:15 - 11:0530 Apr 2020
    Headline Stage

    Some say data is now more valuable than oil. From understanding and predicting customer behaviour, to identifying efficiencies, and informing strategy, increasi...

    • Language: English

  • CASE STUDY: The deposit return scheme and reverse vending – Where sustainability, technology and instore experience meet

    Thursday10:15 - 10:4530 Apr 2020
    In-Store Experience Stage

    The UK is changing the way it recycles. In April 2021, Scotland is set to launch a new deposit return scheme and England & Wales are expected to follow in 2023....

    • Language: English

  • Transforming Tottenham Hotspur Stadium Retail Experience with HP

    Thursday10:30 - 10:5530 Apr 2020
    TrIED It Talks

    Completed and opened in Spring 2019, the Tottenham Hotspur stadium kicks the London football club into the European big leagues. The stadium has been acclaimed ...

    • Language: English