2020 Agenda

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  • CASE STUDY: How The Body Shop is embracing the experience economy

    Wednesday11:30 - 12:0029 Apr 2020
    IT + Operations Stage

    The digital world is now moving into the Experience Economy; customer experience is the new battleground that all businesses will thrive or fail. The Body Shop ...

    • Language: English

  • Leveraging digital technologies is more than just good business, it’s crucial to staying relevant and profitable

    Wednesday13:25 - 13:5029 Apr 2020
    TrIED It Talks

    The retail world is transforming, and retailers need to act to remain profitable and competitive. Join our session to hear how retailers are leveraging digital ...

    • Language: English

  • INNOVATION SPOLIGHT: Innovation Briefing

    Thursday13:00 - 13:3030 Apr 2020
    Headline Stage

    Innovation is crucial to the success of modern multichannel retailing, and that is why it sits at the heart of RetailEXPO. This session will showcase the winner...

    • Language: English

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