2020 Agenda


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  • Delighting the customer - How RFID is helping retailers revolutionise the consumer experience

    Wednesday11:05 - 11:3029 Apr 2020
    TrIED It Talks

    With today’s tech-savvy consumer enjoying greater choice at their fingertips, retailers are having to fight much harder to retain and attract customers. Ensurin...

    • Language: English

  • PANEL: Inside out – Structuring your business for long-term survival

    Wednesday12:00 - 12:5029 Apr 2020
    Headline Stage

    Changes in consumer behaviours, technological advancements, increasing cost-pressures and economic uncertainty are combining to create a perfect storm for the r...

    • Language: English

  • PANEL: Beyond the bricks – How experiential stores are reshaping retail

    Wednesday15:35 - 16:2529 Apr 2020
    In-Store Experience Stage

    The role of the store is changing from a place for transactions to a destination for experiences, with some predictions that all stores in the future will be pu...

    • Language: English

  • CASE STUDY: The deposit return scheme and reverse vending – Where sustainability, technology and instore experience meet

    Thursday10:15 - 10:4530 Apr 2020
    In-Store Experience Stage

    The UK is changing the way it recycles. In April 2021, Scotland is set to launch a new deposit return scheme and England & Wales are expected to follow in 2023....

    • Language: English

  • PEOPLE MASTERCLASS - PANEL: Leveraging technology to be tomorrow’s employer of choice

    Thursday12:10 - 12:5530 Apr 2020

    From the shop-floor sales assistant, to warehouse workers, to the CEO, as the retail industry evolves, so too must retail professionals. This panel will examine...

    • Language: English

  • PANEL: Stores to support D2C brands

    Thursday12:30 - 13:2030 Apr 2020
    In-Store Experience Stage

    Rebecca Saunders, founder of new beauty retail concept Seekology, will be in conversation with Rebecca Morter from Lone Design Club, an independent designer con...

    • Language: English

  • SUSTAINABILITY MASTERCLASS - Creating a business fit for the future – embracing the circular economy

    Thursday13:40 - 14:0530 Apr 2020

    In the increasing search to be more sustainable, the circular economy is gaining momentum within retailers and leading strategic thinkers. Sustainable and ethic...

    • Language: English

  • PANEL: Preparing your IT and infrastructure for the connected store of the future

    Thursday14:50 - 15:4030 Apr 2020
    IT + Operations Stage

    The picture of the ‘store of the future’ is one that is connected, digital and seamlessly integrated with all other channels. The store of the future uses VR an...

    • Language: English

  • PANEL: Tailoring a store portfolio to meet the needs of a diverse customer base

    Thursday14:50 - 15:4030 Apr 2020
    In-Store Experience Stage

    It’s clear the traditional bricks and mortar retail model is changing, and the high street is evolving. No longer does a one-size fits all approach to stores wo...

    • Language: English