2020 Agenda


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  • Bridging the gap between online and offline – Creating a customer-driven click & collect service

    Wednesday10:15 - 10:4529 Apr 2020
    IT + Operations Stage

    Some retailers feel that click & collect is now becoming an old model, however with significant popularity growth over the past decade, there is clear untapped ...

    • Language: English

  • Delighting the customer - How RFID is helping retailers revolutionise the consumer experience

    Wednesday11:05 - 11:3029 Apr 2020
    TrIED It Talks

    With today’s tech-savvy consumer enjoying greater choice at their fingertips, retailers are having to fight much harder to retain and attract customers. Ensurin...

    • Language: English

  • WORKSHOP: The 3 technologies behind succesful, powerful delivery at scale

    Wednesday11:30 - 12:3029 Apr 2020

    Today's shoppers expect rapid, convenient, low-cost last mile delivery. When retailers fail to meet their expectations, competitors are only a click away. Every...

    • Language: English

  • CASE STUDY: Mobile back-office operations management – Mobile BOOM

    Wednesday11:45 - 12:1529 Apr 2020
    IT + Operations Stage

    Efforts to be efficient, fast and accurate in all in-store operations in combination with a lack of people is making today’s retail even more challenging. A lar...

    • Language: English

  • Private blockchain and public blockchain - Which one is "the mission possible" to create transparency in global trade and supplychain?

    Wednesday14:00 - 14:2529 Apr 2020
    TrIED It Talks

    Leveraging blockchain technology is claimed to be the solution to create transparency in global trade and supply chains. But specifically, how should we do it? ...

    • Language: English

  • CASE STUDY: Creating a commercially and environmentally sustainable supply chain

    Wednesday14:50 - 15:2029 Apr 2020
    IT + Operations Stage

    Increasing consumer pressure is forcing retailers to become more sustainable throughout their business, and one of the key areas for improvement is the supply c...

    • Language: English

  • Mastering retail delivery operations with data

    Wednesday15:10 - 15:3529 Apr 2020
    TrIED It Talks

    Consumer demand is driving an urgent need for innovation around the last mile, bringing with it a transformation in the way businesses interact with their custo...

    • Language: English

  • Why visibility is critical in today’s fast-paced, multi-modal supply chains

    Wednesday15:45 - 16:1029 Apr 2020
    TrIED It Talks

    Analysts estimate supply chain inefficiencies costs c. £2 billion in the UK each year. To combat inefficiencies, businesses must enable more transparent operati...

    • Language: English

  • CASE STUDY: Jigsaw’s successful omnichannel order management strategy

    Thursday11:00 - 11:3030 Apr 2020
    IT + Operations Stage

    Most of retailers are showing the same main concern: satisfy all orders, balance stocks, maximise profitability and offer a better customer service. To achieve ...

    • Language: English

  • PANEL: Omnichannel inventory management to improve customer experience, streamline supply chains and reduce costs

    Thursday11:45 - 12:3530 Apr 2020
    IT + Operations Stage

    Having a clear and accurate picture of your inventory is key for providing a good customer experience, optimising stock management, reducing costs, generating r...

    • Language: English