2020 Agenda

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  • Delighting the customer - How RFID is helping retailers revolutionise the consumer experience

    Wednesday11:05 - 11:3029 Apr 2020
    TrIED It Talks

    With today’s tech-savvy consumer enjoying greater choice at their fingertips, retailers are having to fight much harder to retain and attract customers. Ensurin...

    • Language: English

  • CASE STUDY: Voice is all you need – Bringing voice-based technology to your in-store teams

    Wednesday14:05 - 14:3529 Apr 2020
    IT + Operations Stage

    Voice-based tech such as Alexa and Google is now commonplace in most homes giving easy access to information and integrated systems. Imagine giving the same abi...

    • Language: English

  • CASE STUDY: Jigsaw’s successful omnichannel order management strategy

    Thursday11:00 - 11:3030 Apr 2020
    IT + Operations Stage

    Most of retailers are showing the same main concern: satisfy all orders, balance stocks, maximise profitability and offer a better customer service. To achieve ...

    • Language: English

  • Delivering experiences at scale

    Thursday11:40 - 12:0530 Apr 2020
    TrIED It Talks

    Consistently delivering 'new' or 'improved' shopping experiences is now paramount to retaining loyal customers and ensuring unique brand engagements. With numer...

    • Language: English

  • PANEL: Omnichannel inventory management to improve customer experience, streamline supply chains and reduce costs

    Thursday11:45 - 12:3530 Apr 2020
    IT + Operations Stage

    Having a clear and accurate picture of your inventory is key for providing a good customer experience, optimising stock management, reducing costs, generating r...

    • Language: English