2020 Agenda

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  • Building competitive advantage using workforce technology

    Wednesday11:40 - 12:0529 Apr 2020
    TrIED It Talks

    Labour represents a significant (and growing) cost for retailers. It is also the greatest asset for delivering an exceptional customer experience. Managing and ...

    • Language: English

  • CASE STUDY: Mobile back-office operations management – Mobile BOOM

    Wednesday11:45 - 12:1529 Apr 2020
    IT + Operations Stage

    Efforts to be efficient, fast and accurate in all in-store operations in combination with a lack of people is making today’s retail even more challenging. A lar...

    • Language: English

  • How Selco drives excellence through better operational processes, collaboration, and engagement

    Wednesday12:15 - 12:4029 Apr 2020
    TrIED It Talks

    Without an easy way to communicate with frontline employees or visibility into what goes on at store level, it’s difficult to make sure operations are 100% comp...

    • Language: English

  • Delivering innovation across the business with agile software development

    Thursday10:10 - 10:4030 Apr 2020
    IT + Operations Stage

    Customer behaviours are evolving and retailers need to be able to evolve with them in order to survive. They must innovate rapidly, fail often, and scale fast i...

    • Language: English

  • PEOPLE MASTERCLASS - CASE STUDY: People Power at River Island

    Thursday10:40 - 11:0530 Apr 2020
    Masterclasses

    River Island celebrated it’s 30th year on the high street last year. In that time, there has been an unprecedented amount of change. River Island has been able ...

    • Language: English

  • In the palm of their hands – Harnessing the spending power of mobile shoppers

    Thursday10:50 - 11:2030 Apr 2020
    Marketing + Branding Stage

    More than half of online retail sales are made through mobile devices (smartphones & tablets), and mobile accounts for ⅔ retail website traffic. With growing pe...

    • Language: English

  • Digital gift cards - how to Plug & Play

    Thursday13:25 - 13:5030 Apr 2020
    TrIED It Talks

    Diggecard is a leading global provider of gift card expertise and technology, delivering end to end gift card management solutions and services for retailers, b...

    • Language: English