2020 Agenda

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  • CASE STUDY: How The Body Shop is embracing the experience economy

    Wednesday11:30 - 12:0029 Apr 2020
    IT + Operations Stage

    The digital world is now moving into the Experience Economy; customer experience is the new battleground that all businesses will thrive or fail. The Body Shop ...

    • Language: English

  • CASE STUDY: Up close and personal – Personalising the in-store experience

    Wednesday11:30 - 12:0029 Apr 2020
    In-Store Experience Stage

    Customers are increasingly dictating the desire for personalised products, interactions, and experiences with brands. There are numerous ways to deliver this ac...

    • Language: English

  • 5 best implementations of visual search

    Wednesday12:50 - 13:1529 Apr 2020
    TrIED It Talks

    Visual search is a powerful retail technology that improves the customer experience throughout the shopping journey. In this presentation, we’ll present 5 power...

    • Language: English

  • PANEL: Mobile wallets providing secure, fast, and convenient payments

    Thursday10:50 - 11:2030 Apr 2020
    Payments Stage

    In an increasingly mobile-first society, it is not surprising that there has also been an increased adoption of mobile for payments, with volumes expected to re...

    • Language: English

  • INNOVATION SPOLIGHT: Innovation Briefing

    Thursday13:00 - 13:3030 Apr 2020
    Headline Stage

    Innovation is crucial to the success of modern multichannel retailing, and that is why it sits at the heart of RetailEXPO. This session will showcase the winner...

    • Language: English

  • PANEL: Using payments data to gain valuable business insights

    Thursday15:05 - 15:5030 Apr 2020
    Payments Stage

    Enhanced data collection and analytics is allowing retailers and brands to get valuable insights into consumer behaviour and purchasing drivers, enabling more p...

    • Language: English

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