2020 Agenda

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  • Fact vs Fad – Sifting through consumer, retail and design trends and how that impacts your stores

    Wednesday10:10 - 10:4029 Apr 2020
    In-Store Experience Stage

    This session will provide an overview of the current and future trends affecting the retail industry and how that impacts the in-store environment.

    • Language: English

  • CASE STUDY: How a customer experience vision can transform your business

    Wednesday10:50 - 11:2029 Apr 2020
    In-Store Experience Stage

    With the threat from digital disruptors and growing disillusionment over property ownership from ‘Generation Rent’, Knight Frank needed to focus on introducing ...

    • Language: English

  • CASE STUDY: Up close and personal – Personalising the in-store experience

    Wednesday11:30 - 12:0029 Apr 2020
    In-Store Experience Stage

    Customers are increasingly dictating the desire for personalised products, interactions, and experiences with brands. There are numerous ways to deliver this ac...

    • Language: English

  • CASE STUDY: Creating the ultimate social learning environment in Manchester

    Wednesday13:45 - 14:1529 Apr 2020
    In-Store Experience Stage

    B - powered by Yorkshire Bank – wanted to design an innovative destination with an energetic and inviting environment, where customers can receive expert financ...

    • Language: English

  • Keeping up with the Customers – Developing a flexible store design strategy to meet varied and rapidly evolving consumer demands

    Wednesday14:25 - 14:5529 Apr 2020
    In-Store Experience Stage

    Consumer expectations and shopping habits are changing rapidly, new technologies are constantly emerging, and retailers are evolving business models and strateg...

    • Language: English

  • PANEL: Beyond the bricks – How experiential stores are reshaping retail

    Wednesday15:45 - 16:3029 Apr 2020
    In-Store Experience Stage

    The role of the store is changing from a place for transactions to a destination for experiences, with some predictions that all stores in the future will be pu...

    • Language: English

  • Sustainability and recycling in retail design

    Thursday11:05 - 11:3030 Apr 2020
    TrIED It Talks

    Vectorworks’ business is building software solutions that are intuitive, powerful, and practical for retail designers around the world. Using best-in-class 3D t...

    • Language: English

  • CASE STUDY: Best fit assets and innovation – Unlocking international market potential and accelerating brand growth

    Thursday11:30 - 12:0030 Apr 2020
    In-Store Experience Stage

    This session will examine why and how brands can tailor store formats and provide a variety of assets to fit customer needs and accelerate grow in different mar...

    • Language: English

  • INNOVATION SPOLIGHT: Innovation Briefing

    Thursday13:00 - 13:3030 Apr 2020
    Headline Stage

    Innovation is crucial to the success of modern multichannel retailing, and that is why it sits at the heart of RetailEXPO. This session will showcase the winner...

    • Language: English

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