2020 Agenda

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  • Breakfast Briefing: Sustainability in the Supply Chain

    Wednesday08:00 - 10:0029 Apr 2020
    Special Events

    Sustainability is on everyone’s mind, no matter your industry. Consumers have been doing their fair share of the heavy lifting by making impactful lifestyle cha...

    • Language: English

  • Why supplier collaboration should not be left to the supplier

    Wednesday10:00 - 11:0029 Apr 2020
    Workshops

    Trace One’s experience of having worked with large retailers and their private brand teams, we were truly surprised at how one-dimensional in most cases their s...

    • Language: English

  • Striving for Sustainability: Recipes for Retail Success

    Wednesday10:10 - 10:4029 Apr 2020
    Marketing + Branding Stage

    Sustainability was the core issue of 2019. But in 2020, it’s time to take action. Embedding sustainability into all areas of your brand – from store design to s...

    • Language: English

  • KEYNOTE ADDRESS/INTERVIEW: View from the Top – Creating a new vision for a new era of retail

    Wednesday10:10 - 11:0029 Apr 2020
    Headline Stage

    Hear from a senior leader from one of the UK’s leading retailers. Get a behind the scenes look into their approaches to retailing, discover how they’re evolving...

    • Language: English

  • Bridging the gap between online and offline – Creating a customer-driven click & collect service

    Wednesday10:10 - 10:4029 Apr 2020
    IT + Operations Stage

    Some retailers feel that click & collect is now becoming an old model, however with significant popularity growth over the past decade, there is clear untapped ...

    • Language: English

  • INTERVIEW: Save the planet or your profits? Can you do both?

    Wednesday11:10 - 11:4029 Apr 2020
    Headline Stage

    It is clear that retail businesses have a responsibility to do their part in sustainability, and there is mounting consumer pressure and expectations. But in a ...

    • Language: English

  • Building competitive advantage using workforce technology

    Wednesday11:40 - 12:0529 Apr 2020
    TrIED It Talks

    Labour represents a significant (and growing) cost for retailers. It is also the greatest asset for delivering an exceptional customer experience. Managing and ...

    • Language: English

  • PANEL: Inside out – Structuring your business for long-term survival

    Wednesday11:50 - 12:4029 Apr 2020
    Headline Stage

    Changes in consumer behaviours, technological advancements, increasing cost-pressures and economic uncertainty are combining to create a perfect storm for the r...

    • Language: English

  • INNOVATION SPOLIGHT PANEL: Working with Start-ups

    Wednesday12:40 - 13:3029 Apr 2020
    Headline Stage

    As retailers continue to search for the latest tech and innovative strategies to remain relevant, they are increasingly looking towards working with start-ups. ...

    • Language: English

  • Creating seamless omnichannel experiences to engage your customers at every touch point

    Wednesday13:30 - 14:0029 Apr 2020
    Headline Stage

    Consumers no longer view digital as a channel. They shop across all channels and expect a simple and seamless path to browse and purchase. As consumer purchasin...

    • Language: English

  • Brand Storytelling – A must have for engaging and retaining your customers?

    Wednesday14:50 - 15:2029 Apr 2020
    Headline Stage

    In today’s increasingly digital world, brands run the risk of blending into a forgettable, faceless, haze of sameness. To survive in this competitive environmen...

    • Language: English

  • PANEL: Cutting through the hype – Prioritising technology investments and developing a clear digital transformation strategy

    Wednesday15:35 - 16:2529 Apr 2020
    Headline Stage

    As the lines between physical and digital blur, technology is becoming seamlessly integrated with our daily lives and businesses, and is driving new levels of o...

    • Language: English

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