2020 Agenda

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  • PANEL: Online to offline and back again – Seamlessly blending physical and digital environments

    Wednesday11:50 - 12:4029 Apr 2020
    In-Store Experience Stage

    The lines between online and offline shopping are continuing to blur, and customers are expecting a seamless experience across all channels. From VR to facial r...

    • Language: English

  • Keeping up with the Customers – Developing a flexible store design strategy to meet varied and rapidly evolving consumer demands

    Wednesday14:05 - 14:3529 Apr 2020
    In-Store Experience Stage

    Consumer expectations and shopping habits are changing rapidly, new technologies are constantly emerging, and retailers are evolving business models and strateg...

    • Language: English

  • Succeed in omnichannel retailing by using proven technology to enhance customer experience in the physical store

    Wednesday14:35 - 15:0029 Apr 2020
    TrIED It Talks

    Retailing is evolving – online growth is not the end of physical retail but actually an important opportunity to drive footfall and increase conversion in brick...

    • Language: English

  • PANEL: Beyond the bricks – How experiential stores are reshaping retail

    Wednesday15:35 - 16:2529 Apr 2020
    In-Store Experience Stage

    The role of the store is changing from a place for transactions to a destination for experiences, with some predictions that all stores in the future will be pu...

    • Language: English

  • PANEL: Harnessing data to improve store design, operations and customer experience

    Thursday11:00 - 11:3030 Apr 2020
    In-Store Experience Stage

    Collecting in-store data – what to measure in-store and technologies and solutions enabling data collection Overlaying and integrating data to get the full p...

    • Language: English