2020 Agenda

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  • FIRESIDE CHAT: Changing the way the world drinks by leveraging digital technology

    Wednesday13:45 - 14:1529 Apr 2020
    Marketing + Branding Stage

    The drinks industry, like so many others, has never been such a crowded and competitive space. Consumers are more engaged, savvy and demanding than ever. Standi...

    • Language: English

  • CASE STUDY: Same problems, new solutions – How task management is leading the way for innovation

    Wednesday13:45 - 14:1529 Apr 2020
    IT + Operations Stage

    Sometimes the best decisions are made when you think outside the box, therefore, harnessing the right technology is more important than ever to ensure operation...

    • Language: English

  • CASE STUDY: Creating the ultimate social learning environment in Manchester

    Wednesday13:45 - 14:1529 Apr 2020
    In-Store Experience Stage

    B - powered by Yorkshire Bank – wanted to design an innovative destination with an energetic and inviting environment, where customers can receive expert financ...

    • Language: English

  • Private blockchain and public blockchain - which one is the mission possible to create transparency in global trade and supply chains?

    Wednesday14:00 - 14:2529 Apr 2020
    TrIED It Talks

    Leveraging blockchain technology is claimed to be the solution to create transparency in global trade and supply chains. But specifically, how should we do it? ...

    • Language: English

  • When good isn’t good enough – Driving outstanding customer experience in retail

    Wednesday14:10 - 14:4029 Apr 2020
    Headline Stage

    The whole industry is talking about improving “customer experience”, but when everyone is aiming for good, is this enough to differentiate you from the competit...

    • Language: English

  • The role of cash in an increasingly digital society

    Wednesday14:25 - 14:5529 Apr 2020
    Payments Stage

    Retail credit card spending now outstrips cash spending and we’re progressively moving towards being cashless. In an increasingly digital society and with new p...

    • Language: English

  • CASE STUDY: Providing luxury experiences online

    Wednesday14:25 - 14:5529 Apr 2020
    Marketing + Branding Stage

    While eCommerce was once reserved for tech, books and convenience shopping, increasingly, shoppers are expecting also to be able to purchase high-end brands onl...

    • Language: English

  • CASE STUDY: Voice is all you need – Bringing voice-based technology to your in-store teams

    Wednesday14:25 - 14:5529 Apr 2020
    IT + Operations Stage

    Voice-based tech such as Alexa and Google is now commonplace in most homes giving easy access to information and integrated systems. Imagine giving the same abi...

    • Language: English

  • Keeping up with the Customers – Developing a flexible store design strategy to meet varied and rapidly evolving consumer demands

    Wednesday14:25 - 14:5529 Apr 2020
    In-Store Experience Stage

    Consumer expectations and shopping habits are changing rapidly, new technologies are constantly emerging, and retailers are evolving business models and strateg...

    • Language: English

  • Succeed in omnichannel retailing by using proven technology to enhance customer experience in the physical store

    Wednesday14:35 - 15:0029 Apr 2020
    TrIED It Talks

    Retailing is evolving – online growth is not the end of physical retail but actually an important opportunity to drive footfall and increase conversion in brick...

    • Language: English

  • Brand Storytelling – A must have for engaging and retaining your customers?

    Wednesday14:50 - 15:2029 Apr 2020
    Headline Stage

    In today’s increasingly digital world, brands run the risk of blending into a forgettable, faceless, haze of sameness. To survive in this competitive environmen...

    • Language: English

  • POS and payments in one device enabling a truly mobile POS solution

    Wednesday15:05 - 15:3529 Apr 2020
    Payments Stage

    Ascot Racecourse has been trialling mobile solutions as part of a technology review within the business this year. The F&B solution combines Kappture’s POS with...

    • Language: English

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