2020 Agenda

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  • Payments Stage - Chair’s Welcome

    Wednesday10:05 - 10:1529 Apr 2020
    Payments Stage

    Short introduction from the Chair

    • Language: English

  • Addressing the rising costs of retail payments

    Wednesday10:15 - 10:4529 Apr 2020
    Payments Stage

    This session will present the results of the BRC Payments Survey and other market reviews, and share insights on how the costs of retail payments are changing a...

    • Language: English

  • Streamlining payments and improving customer experience at the checkout

    Wednesday11:00 - 11:3029 Apr 2020
    Payments Stage

    Challenges in building a checkout experience that scales globally Keeping the user flow simple, clear, concise and consistent Building security and trust in...

    • Language: English

  • Instant Payments - An opportunity for merchants

    Wednesday11:45 - 12:1529 Apr 2020
    Payments Stage

    Since its introduction in 2019, the revised Payment Services Directive (PSD2) has paved the way for payments to be made directly from a bank account, bypassing ...

    • Language: English

  • PANEL: Preparing for the next SCA deadline and taking advantage of the opportunities

    Wednesday12:30 - 13:2029 Apr 2020
    Payments Stage

    What has been the fallout from the extension? How has the status quo changed since September? Experiences and lessons from live merchant trials and testing ...

    • Language: English

  • Developing an omnichannel payments strategy for the future

    Wednesday14:05 - 14:3529 Apr 2020
    Payments Stage

    Customers are increasingly expecting one unified experience as they shop across multiple sales channels, and the payment process is a critical component of this...

    • Language: English

  • POS and payments in one device enabling a truly mobile POS solution

    Wednesday14:50 - 15:2029 Apr 2020
    Payments Stage

    Ascot Racecourse has been trialling mobile solutions as part of a technology review within the business this year. The F&B solution combines Kappture’s POS with...

    • Language: English

  • PANEL: Check it out – Evolving the in-store POS to meet new customer expectations and shopping habits

    Wednesday15:35 - 16:2529 Apr 2020
    Payments Stage

    How are customer expectations and shopping habits changing, and how do checkouts need to change to keep up? What does the next generation of terminals enable...

    • Language: English

  • Payments Stage - Chair’s closing remarks and end of Day 1 conference

    Wednesday16:25 - 16:3029 Apr 2020
    Payments Stage

    Closing remarks from the Chair and end of day 1 conference sessions

    • Language: English

  • Payments Stage - Chair’s Welcome

    Thursday10:05 - 10:1530 Apr 2020
    Payments Stage

    Opening remarks from the Chair

    • Language: English

  • CASE STUDY: Buy now, pay later – Instalments offering the ultimate try before you buy solution

    Thursday10:15 - 10:4530 Apr 2020
    Payments Stage

    There have been a wave of new payments innovations to accommodate evolving shopping patterns and needs, including a recent surge in the uptake of instalment pay...

    • Language: English

  • Transforming Tottenham Hotspur Stadium Retail Experience with HP

    Thursday10:30 - 10:5530 Apr 2020
    TrIED It Talks

    Completed and opened in Spring 2019, the Tottenham Hotspur stadium kicks the London football club into the European big leagues. The stadium has been acclaimed ...

    • Language: English

  • PANEL: Mobile wallets providing secure, fast, and convenient payments

    Thursday11:00 - 11:3030 Apr 2020
    Payments Stage

    In an increasingly mobile-first society, it is not surprising that there has also been an increased adoption of mobile for payments, with volumes expected to re...

    • Language: English

  • POWER PANEL: Harnessing the potential of emerging payments and purchasing innovations

    Thursday11:45 - 12:3530 Apr 2020
    Payments Stage

    New payments technologies continue to emerge, disrupting the market and changing how transactions between retailers and consumers occur. This session will featu...

    • Language: English

  • Inside the box – Overcoming challenges of subscriptions and recurring payments to build long-term loyalty and revenue

    Thursday13:20 - 13:5030 Apr 2020
    Payments Stage

    There has been a huge rise in the subscription e-commerce market, growing more than 100% a year over the past five years and estimates that that the UK market i...

    • Language: English

  • Digital gift cards - how to Plug & Play

    Thursday13:25 - 13:5030 Apr 2020
    TrIED It Talks

    Diggecard is a leading global provider of gift card expertise and technology, delivering end to end gift card management solutions and services for retailers, b...

    • Language: English

  • Leveraging digital gift card innovations to drive sales and loyalty

    Thursday14:05 - 14:3530 Apr 2020
    Payments Stage

    Tapping into consumer motivations for buying gift cards and branded currency Evolving gift cards for the tech era – innovations in digital and virtual gift c...

    • Language: English

  • PANEL: Using payments data to gain valuable business insights

    Thursday14:50 - 15:4030 Apr 2020
    Payments Stage

    Enhanced data collection and analytics is allowing retailers and brands to get valuable insights into consumer behaviour and purchasing drivers, enabling more p...

    • Language: English

  • Payments Stage - Chair’s closing remarks and end of conference sessions

    Thursday15:40 - 15:4530 Apr 2020
    Payments Stage

    Closing remarks from the Chair and end of Payments Stage conference sessions

    • Language: English