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  • Caio Camargo

    Partner Director


    Caio Camargo is a restless enthusiast of all that may be linked to the retail market and its future. Architect, blogger, lecturer, teacher, business...

  • Chris Field


    Fieldworks Marketing

    MD of Fieldworks Marketing, a specialist retail technology PR and Content agency which helps tech vendors get found, seen and chosen by retailers,...

  • David Martin

    Joint Managing Director

    M Worldwide

    With a firm understanding of how shoppers think, feel, and behave, David works with brands to invent and reinvigorate the customer experience and...

  • Emma Jones

    Senior Global Retail Operations Manager


  • Enna Khan

    Head of Customer Experience, Operations and Strategy

    Knight Frank

    From folding towels at John Lewis' to setting up a new business at Amazon, Enna has been involved in customer experience for over 20 years. She cares...

  • Jon Blakeney

    Group Managing Director


  • Lee Chapman

    Innovation Director

    CYBG/Virgin Money

  • Lesley Crowther

    VP Consumer Engagement

    Estée Lauder Companies

  • Luke Timmins

    Retail Experience Projects Manager

    Browns Fashion

  • Michelle Bower

    Associate Director - Creative Strategy

    Dalziel & Pow

    I help global brands define their next chapter of business growth through insights, strategy and ideas. If I’m not hosting lively client workshops,...

  • Oliver Banks

    Consultant & Podcast Host of the Retail Transformation Show

    OB&Co Ltd.

    Currently, we're seeing a huge amount of change to the retail industry and many retailers haven't been able to, or can’t adapt quickly enough. ...

  • Paul Delves

    Managing Director

    Delves and Co

    Paul Delves is the Managing Director of Delves and Co, a family business which runs three Tuffins stores in Shropshire and Wales and owns Montgomery...

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