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  • Adam Plummer

    Global Digital Product Experience Director

    The Body Shop

    Adam Plummer is an experienced Digital & E-commerce leader passionate about the use of web technologies to drive business as a force for good....

  • Alan Banks

    AVP Sales EMEA

    Bringg

    Alan has over 25 years of international experience in sales & marketing leadership positions at some of the world’s largest software companies, and...

  • Alan Cruickshank

    Head of Data

    Tails.com

    Alan leads the data function at Tails.com, which uses award-winning technology to create and deliver a unique recipe of food for every single dog. In...

  • Amrita Banerjee

    Senior Product Manager, Uber Money

    Uber

    I have been working in payments for the last 15 years. After 8 years of selling financial products, I wanted to try my hand at building products. My...

  • Andrew Busby

    Founder

    Retail Reflections

    Retail writer, Forbes contributor, IBM Futurist and author of the book ‘Harry Was Right All Along’, Andrew is the founder of Retail Reflections and...

  • Andrew Cregan

    Head of Payments Policy

    British Retail Consortium

    Andrew is the Head of Payments for the British Retail Consortium. He coordinates industry engagement with Government, regulators and providers on...

  • Andrew Motley

    Commercial Director

    Kappture

  • Andy Tudor

    Omnichannel Solutions and Partnerships Director

    OneStock

  • Anna Faure

    Head Of Media

    La Redoute

    Passionate about media and communication I have been working for 6 years at La Redoute, leader e-commerce plateforme for Home & Apparel in France....

  • Barry Stearn

    Director, Partnership Success

    FreedomPay

    Barry Stearn is the Director of European Partnership Success at FreedomPay and has joined the company in 2019. A senior sales executive with over 10...

  • Ben Thompson

    Europe Marketing Director

    Seedlip

  • Benson Chan

    Principal Design Director, Microsoft Store

    Microsoft

    Benson Chan is the Principal Design Director of the Microsoft Store. He leads the design studio that is responsible for global Campaigns, UX and...

  • Bobby Raymond

    Strategic Account Director

    Trace One

    As Strategic Account Director for Trace One, Bobby Raymond is responsible for managing Business Development and Sales Strategy for key accounts in...

  • Branwell Moffatt

    Director of CX Consulting

    KPS Digital

  • Caio Camargo

    Partner Director

    GS&UP

    Caio Camargo is a restless enthusiast of all that may be linked to the retail market and its future. Architect, blogger, lecturer, teacher, business...

  • Caroline Baldwin

    Editor

    Essential Retail

  • Caroline Casey-Norbury

    Casey-Norbury Head of Concept and Innovation

    The Co-op

    Caroline endorses that retail must support shoppers' needs. She has designed a novel concept store strategy for the Co-Op that doesn’t group products...

  • Catherine Erdly

    Founder

    Future Retail Consulting

    Catherine Erdly has over 20 years experience working with product businesses of all sizes from high street names (such as Laura Ashley, Coast and...

  • Chris Chalmers

    Marketing Director

    Studio.co.uk

    Having started his career in the automotive industry at Ford Motor Company and then PSA Peugot/Citroen, Chris is a specialist in digital and...

  • Chris Field

    Chairman

    Fieldworks Marketing

    MD of Fieldworks Marketing, a specialist retail technology PR and Content agency which helps tech vendors get found, seen and chosen by retailers,...

  • Chris McGrath

    IT and Digital Programme Manager

    Marks & Spencer

  • Chris Scott-Gray

    Marketing Director

    ONE-CSG

  • Dan Pearce

    CMO

    Virgin Experience Days

    Dan is Chief Marketing Officer for Virgin Experience Days, responsible for brand strategy & comms, customer acquisition and retention and leading a...

  • Daniel Dixon

    Head of Social

    Visualsoft

    Daniel Dixon heads up the Social Media offering at Visualsoft working with over 120 clients with a multi-million pound paid media budget. Daniel, who...

  • Daniel Hills

    Group Digital Product Manager

    Sainsbury's

    Daniel is a driven and focused Basket & Checkout Manager obsessed with creating innovative and easy to use customer facing experiences. Previously...

  • Dave Abbott

    Head of IT Service Delivery

    The Dune Group

    Experienced Retail Channel Manager with a demonstrated history of working in the retail industry. Dave worked his way up to Head of IT service...

  • David Cabreza

    Director of International Distribution

    Hilton

    Director of International Distribution David Cabreza has over 25 years of hotel industry experience in a variety of corporate roles. He has worked...

  • David Duke

    Chief Operating Officer

    Visualsoft

    David’s core is with digital marketing, this combined with his 10 years experience at Visualsoft has led him into a broader role of Chief Operating...

  • David Martin

    Joint Managing Director

    M Worldwide

    With a firm understanding of how shoppers think, feel, and behave, David works with brands to invent and reinvigorate the customer experience and...

  • Dean Humphrey

    UK Operations Manager

    Starbucks

  • Elisabetta Aiello

    Former Group Customer Omnichannel Director

    Travis Perkins

    Key role to the success of the group digital journey. Ambassador of a customer centric and insights driven approach. In line with each brand purpose,...

  • Emma Jones

    Senior Global Retail Operations Manager

    Mulberry

  • Emma Mercier-Jones

    Global Retail Operations Manager

    Mulberry

    Emma has nearly 10 years’ experience working as a Retail Operations Manager. Entering retail as a Sales Assistant Emma has a thorough understanding...

  • Enna Khan

    Head of Customer Experience, Operations and Strategy

    Knight Frank

    From folding towels at John Lewis' to setting up a new business at Amazon, Enna has been involved in customer experience for over 20 years. She cares...

  • Fabio Cancemi

    Head of eCommerce and Digital Marketing

    Little Mistress

    Experienced Head Of Ecommerce and Digital Marketing with a demonstrated history of working in the apparel and fashion industry. Skilled in Digital...

  • Freddy Elturk

    CEO

    Vizidox Solutions Limited

    Mr Freddy El Turk has a diverse background and wide experience in Business & Technology, with his main focus being on Blockchain, Artificial...

  • Galahad Clark

    Founder & CEO

    Vivobarefoot

  • George Vaughan

    Head of IT

    Ascot Racecourse

  • Giedre Baliutaviciute

    Marketplace Manager

    T.M.Lewin

  • Isabella West

    CEO and Founder

    Hirestreet

    Isabella West is the founder of Hirestreet, the UK’s leading affordable fashion rental service. With over half a million site users, Hirestreet...

  • Jake Black

    Product Owner (Payments)

    Dyson

    Jake has been the Payments Product Owner at Dyson for over 2 years, making sure the right payment mix is available for customers globally on...

  • James Bennett

    Brand Development Lead

    Instagram

  • Jason Forbes

    Chief Digital Officer

    COTY

  • Jason Jaspal

    Assistant Director of Business Development

    Samaritans

    Jason Jaspal joined Samaritans in 2018 as Assistant Director of Business Development and is responsible for establishing partnerships and business...

  • Jay Mulcahy

    Group Director of Procurement, Logistics & Customer Service

    Phase Eight

    Jay Mulcahy is a retail expert currently Group Director of Procurement, Logistics & Customer Service at TFG London Brands.

  • Johan Qunitus

    Head of International

    UNTUCKit

  • John Hagan

    Director of Growth

    Purelei

    John Hagan has specialized in paid media for the entirety of his career. After starting a successful agency in Los Angeles CA, he now works as the...

  • Jon Blakeney

    Group Managing Director

    I-AM

  • Jozo Džakula

    Chief Information Officer

    Konzum plus

    Experienced Chief Information Officer at Konzum plus with a demonstrated history of working in the retail industry. Skilled in Business Process,...

  • Kash Ghedia

    CIO

    Welcome Break

    Kash Ghedia is the current CIO leading the digital transformational change at Welcome Break. He has a wealth of experience in delivering innovation...

  • Kash Ghedia

    CIO

    Welcome Break

    Recommends changing operations to shift stores toward Omni-channel by collecting data about how customers shop online and bringing this level of...

  • Kathryn Malloch

    Head of CX

    Hammerson

    Kathryn is Group Head of Customer Experience at Hammerson. She is responsible for shaping the experience within Hammerson’s shopping centres and...

  • Ken Daly

    CEO

    JML

    Strategy is to provide shoppers with the right tools and advice to help them discover new products, on whatever channel they are on. Ken believes...

  • Kevin McSpadden

    CEO

    more2

    Kevin is the CEO and Founder of more2, he built more2 through his love of helping businesses transform. Kevin has worked in customer data science for...

  • Lee Chapman

    Innovation Director

    CYBG/Virgin Money

  • Lee Robinson

    Operational Excellence Lead

    Travelodge

    A positive and dynamic professional with experience deploying Continuous Improvement, Lean, Six Sigma and Operational Excellence within Retail, Foods...

  • Lesley Crowther

    VP Consumer Engagement

    Estée Lauder Companies

  • Liam Price

    Digital Director

    Oasis

    Liam joined the Oasis team as Digital Director in October 2018. Prior to this role, he was eCommerce Director at L.K.Bennett. He has also spent 4...

  • Lisa Bahmann-Rocher

    New Business Development

    Trace One

    Lisa has over 20 years of experience in consumer/trade marketing, product development and new business development, having worked for consumer...

  • Luke Timmins

    Retail Experience Projects Manager

    Browns Fashion

  • Margherita Rossi

    Manager Food Supply Development & Sourcing

    Carrefour Partenariat International

  • Mark Denton

    Head of Technology

    One Stop Stores

    Mark joined as Head of Technology at One Stop following 15 years working with retail technology consultancies. Mark believes in the power of...

  • Mark Jessop

    Global Deployment Director, Lead International Operated Markets

    McDonald’s

    Experienced Director currently leading Digital Product Deployment services across International Lead Markets. Mark is a specialist at building...

  • Mark McMurtrie

    Director

    Payments Consultancy

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