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  • Aaron Chatterley



    Aaron co-founded Feelunique in 2005. He was voted one of the 50 most powerful people in Online Retail for 2014 by Retail Week, IoD Director of the...

  • Adam Plummer

    Global Digital Product Experience Director

    The Body Shop

    Adam Plummer is an experienced Digital & E-commerce leader passionate about the use of web technologies to drive business as a force for good....

  • Alan Banks

    AVP Sales EMEA


    Alan has over 25 years of international experience in sales & marketing leadership positions at some of the world’s largest software companies, and...

  • Alan Cruickshank

    Head of Data


    Alan leads the data function at Tails.com, which uses award-winning technology to create and deliver a unique recipe of food for every single dog. In...

  • Amelia Macdonald

    Head of Retail Experience


    HO Retail Experience: Shopper marketing strategy, insights, design and implementation. Coming from a background of both client and agency side,...

  • Amrita Banerjee

    Senior Product Manager, Uber Money


    I have been working in payments for the last 15 years. After 8 years of selling financial products, I wanted to try my hand at building products. My...

  • Andrew Blatherwick

    Chairman emeritus

    RELEX Solutions

    Emeritus Chairman of Relex Solutions and Non Exec Director of Storeforce Solutions Inc, 20 years’ experience in major retailers - Boots and Iceland...

  • Andrew Busby


    Retail Reflections

    Retail writer, Forbes contributor, IBM Futurist and author of the book ‘Harry Was Right All Along’, Andrew is the founder of Retail Reflections and...

  • Andrew Cregan

    Head of Payments Policy

    British Retail Consortium

    Andrew is the Head of Payments for the British Retail Consortium. He coordinates industry engagement with Government, regulators and providers on...

  • Andrew Motley

    Commercial Director


  • Anna Faure

    Head Of Media

    La Redoute

    Passionate about media and communication I have been working for 6 years at La Redoute, leader e-commerce plateforme for Home & Apparel in France....

  • Barry Stearn

    Director, Partnership Success


    Barry Stearn is the Director of European Partnership Success at FreedomPay and has joined the company in 2019. A senior sales executive with over 10...

  • Ben Thompson

    Europe Marketing Director


  • Benson Chan

    Principal Design Director, Microsoft Store


    Benson Chan is the Principal Design Director of the Microsoft Store. He leads the design studio that is responsible for global Campaigns, UX and...

  • Bobby Raymond

    Strategic Account Director

    Trace One

    As Strategic Account Director for Trace One, Bobby Raymond is responsible for managing Business Development and Sales Strategy for key accounts in...

  • Branwell Moffatt

    Director of CX Consulting

    KPS UK

    With over 20 years experience in e-commerce, Director of CX Consulting, Branwell Moffat, one of KPS's co-founders, runs the KPS consulting team with...

  • Caio Camargo

    Partner Director


    Caio Camargo is a restless enthusiast of all that may be linked to the retail market and its future. Architect, blogger, lecturer, teacher, business...

  • Caroline Baldwin


    Essential Retail

    Caroline Baldwin is the editor of Essential Retail and thanks to her skills as an expert shopper combined with her eight years writing about...

  • Caroline Casey-Norbury

    Casey-Norbury Head of Concept and Innovation

    The Co-op

    Caroline endorses that retail must support shoppers' needs. She has designed a novel concept store strategy for the Co-Op that doesn’t group products...

  • Catherine Erdly


    Future Retail Consulting

    Catherine Erdly has over 20 years experience working with product businesses of all sizes from high street names (such as Laura Ashley, Coast and...

  • Chloe Bebbington

    Social Media Marketing Manager

    River Island

    Chloe Bebbington has spent 7 years in fashion marketing and is currently Social Media Marketing Manager for high street fashion brand, River Island....

  • Chris Chalmers

    Marketing Director


    Having started his career in the automotive industry at Ford Motor Company and then PSA Peugot/Citroen, Chris is a specialist in digital and...

  • Chris Field


    Fieldworks Marketing

    MD of Fieldworks Marketing, a specialist retail technology PR and Content agency which helps tech vendors get found, seen and chosen by retailers,...

  • Chris McGrath

    IT and Digital Programme Manager

    Marks & Spencer

  • Chris Scott-Gray

    Marketing Director


  • Clare McDonald

    Business Editor

    Computer Weekly

    Clare is the business editor at Computer Weekly, covering IT issues in key business sectors including retail, media and manufacturing, as well as IT...

  • Dan Pearce


    Virgin Experience Days

    Dan is Chief Marketing Officer for Virgin Experience Days, responsible for brand strategy & comms, customer acquisition and retention and leading a...

  • Daniel Dixon

    Head of Social


    Daniel Dixon heads up the Social Media offering at Visualsoft working with over 120 clients with a multi-million pound paid media budget. Daniel, who...

  • Daniel Hills

    Group Digital Product Manager


    Daniel is a driven and focused Basket & Checkout Manager obsessed with creating innovative and easy to use customer facing experiences. Previously...

  • Dave Abbott

    Head of IT Service Delivery

    The Dune Group

    Experienced Retail Channel Manager with a demonstrated history of working in the retail industry. Dave worked his way up to Head of IT service...

  • David Ashwell

    Managing Director of Logistics


    After cutting his teeth from the age of 18 in food retailing as a Store Manager with Sainsbury's and then a number of central roles with Iceland,...

  • David Backshall

    Senior Business Development


    David has over 17 years of experience in the payments & Fintech sector covering retail, travel & high-risk industries. Prior to CardPay, he has...

  • David Cabreza

    Director of International Distribution


    Director of International Distribution David Cabreza has over 25 years of hotel industry experience in a variety of corporate roles. He has worked...

  • David Duke

    Chief Operating Officer


    David’s core is with digital marketing, this combined with his 10 years experience at Visualsoft has led him into a broader role of Chief Operating...

  • David Martin

    Joint Managing Director

    M Worldwide

    With a firm understanding of how shoppers think, feel, and behave, David works with brands to invent and reinvigorate the customer experience and...

  • David Payne

    Chief Product Officer


    David joined Rotageek in 2016 after stints at McKinsey and in banking, where he was most recently a stock-market analyst for the supermarket sector....

  • Dean Humphrey

    UK Operations Manager


  • Donna Stephenson

    Customer Success Manager

    Kronos Systems Limited

  • Dr Hannah Fry

    Mathematician, Broadcaster & Author

    Hannah Fry is a mathematician and broadcaster. She is a Associate Professor in the Mathematics of Cities at the Centre for Advanced Spatial Analysis...

  • Eiko Kawano

    Group Experience Director

    Publicis Sapient

    Eiko has been creating digital experiences since 1998. She currently leads the Experience Design practice for Publicis Sapient Canada, and is a...

  • Elisabetta Aiello

    Former Group Customer Omnichannel Director

    Travis Perkins

    Key role to the success of the group digital journey. Ambassador of a customer centric and insights driven approach. In line with each brand purpose,...

  • Emma Jones

    Senior Global Retail Operations Manager


  • Emma Mercier-Jones

    Global Retail Operations Manager


    Emma has nearly 10 years’ experience working as a Retail Operations Manager. Entering retail as a Sales Assistant Emma has a thorough understanding...

  • Enna Khan

    Head of Customer Experience, Operations and Strategy

    Knight Frank

    From folding towels at John Lewis' to setting up a new business at Amazon, Enna has been involved in customer experience for over 20 years. She cares...

  • Fabio Cancemi

    Head of eCommerce and Digital Marketing

    Little Mistress

    Experienced Head Of Ecommerce and Digital Marketing with a demonstrated history of working in the apparel and fashion industry. Skilled in Digital...

  • Freddy Elturk


    Vizidox Solutions Limited

    Mr Freddy El Turk has a diverse background and wide experience in Business & Technology, with his main focus being on Blockchain, Artificial...

  • Galahad Clark

    Founder & CEO


    Galahad, CEO of Vivobarefoot is on a mission to change the shoe industry, focusing on making footwear that are healthy for people and planet. Galahad...

  • Gareth Britton

    Partner & Digital Product Owner

    John Lewis Partnership

    Gareth Britton is Partner & Digital Product Owner at John Lewis Partnership with wide ranging experience of innovation in the learning and...

  • Gareth Britton

    Digital Product Owner

    Waitrose & Partners

    Gareth Britton is Digital Product Owner at Waitrose & Partners with wide ranging experience of innovation in the learning and development space....

  • George Vaughan

    Head of IT

    Ascot Racecourse

  • Giedre Baliutaviciute

    Marketplaces Manager


    For the last two years, I have been working at T.M.Lewin leading their strategic initiative to develop a Marketplace business for the brand. The...

  • Guy Elliot

    Senior Vice President, Retail & Consumer Products EMEA & APAC

    Publicis Sapient

    Guy is a 22-year veteran of Publicis Sapient – the digital transformation arm of Publicis Groupe. During this tenure, he has held a variety of roles,...

  • Helen Galletley

    Service Transformation Manager


    Helen Galletley joined Tesco in 2000 as a retail graduate trainee after studying French and Italian at University College in London. Initially she...

  • Isabella West

    CEO and Founder


    Isabella West is the founder of Hirestreet, the UK’s leading affordable fashion rental service. With over half a million site users, Hirestreet...

  • Jason Forbes

    Chief Digital Officer


  • Jason Jaspal

    Assistant Director of Business Development


    Jason Jaspal joined Samaritans in 2018 as Assistant Director of Business Development and is responsible for establishing partnerships and business...

  • Jay Mulcahy

    Group Director of Procurement, Logistics & Customer Service

    Phase Eight

    Jay Mulcahy is a retail expert currently Group Director of Procurement, Logistics & Customer Service at TFG London Brands.

  • Jenny Betts

    Founder & CEO

    Jenny Betts London

    I began making candles and bath & body products for my clients. Soon, they were asking me to make gifts for friends and family, and Jenny Betts...

  • Johan Quintus

    Head of International


    Johan is UNTUCKit’s Head of International, and has recently overseen the menswear brand’s recent expansion into the UK, its first out of the US, and...

  • John Hagan

    Director of Growth


    John Hagan has specialized in paid media for the entirety of his career. After starting a successful agency in Los Angeles CA, he now works as the...

  • Jon Blakeney

    Group Managing Director


  • Joris Verdickt

    Segment VP, Enterprise End Users Europe

    Schneider Electric

    Joris Verdickt manages an organisation with focus on retail, automotive & life sciences accounts across Europe. His team works closely with customers...

  • Jozo Džakula

    Chief Information Officer

    Konzum plus

    Experienced Chief Information Officer at Konzum plus with a demonstrated history of working in the retail industry. Skilled in Business Process,...

  • Karen Bendell


    Retail Collective

    Karen Bendell has worked in the retail sector for over 25 years and has experience of rapid turnaround and growing brands through retail, wholesale,...