2019 Agenda

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  • Play to win! How virtual reality, gaming and analytics engage employees and boost sales

    Wednesday10:30 - 10:5501 May 2019
    TrIED It Talks

    A tsunami of digitalisation is hitting the retail industry, and both customers and employees are expecting more than before. Employees, who are typically young,...

    • Language: English

  • PANEL: New spaces and experiences for retailers – the role of shopping centres in the future of retail

    Wednesday15:55 - 16:2501 May 2019
    Store Design & Experience Stage

    Where do people shop? Are shopping centres still relevant? Analysing the changing make-up of anchors and tenants Blurring the lines between shopping and soc...

    • Language: English

  • PANEL: eCommerce innovations powering the future course of brand-to-consumer interaction

    Thursday12:10 - 13:0002 May 2019
    Marketing & Branding Stage

    As smartphone usage and eCommerce continues to grow rapidly, more tools and channels for browsing and buying are emerging. Technologies such as voice, chatbots,...

    • Language: English

  • PANEL: The in-store POS of the future

    Thursday12:10 - 13:0002 May 2019
    Payments Stage

    With new shopping habits and demands for efficient and convenient payments, the traditional cash desk is poised to undergo significant transformation in the nea...

    • Language: English

  • PANEL: Omnichannel payments – Connecting payments across channels to increase consumer interaction

    Thursday14:50 - 15:3002 May 2019
    Payments Stage

    The shopping journey is increasingly being defined by how customers want to buy – one unified experience across sales channels. The payment process sits at the ...

    • Language: English

  • PANEL: Utilising technology to improve the in-store experience

    Thursday14:50 - 15:3002 May 2019
    Store Design & Experience Stage

    From virtual reality to facial recognition, RFID, beacons, digital signage and magic mirrors, IoT, tablets, wearables, and even customers own mobile phones, the...

    • Language: English

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