2019 Agenda

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  • Payments Stage - Chair’s welcome

    Wednesday10:00 - 10:1001 May 2019
    Payments Stage

    A short introduction from the Payments Stage Chair

    • Language: English

  • Operations Stage - Chair's welcome

    Wednesday10:00 - 10:0501 May 2019
    Operations Stage

    Short introduction from the Chair

    • Language: English

  • Store Design & Experience Stage - Chair's welcome

    Wednesday10:00 - 10:0501 May 2019
    Store Design & Experience Stage

    A short introduction from the Chair of the Store Design & Experience Stage

    • Language: English

  • Marketing & Branding Stage - Chair’s welcome

    Wednesday10:00 - 10:1001 May 2019
    Marketing & Branding Stage

    Short introduction from the chair of the Marketing & Branding Stage

    • Language: English

  • A critical analysis of payment methods

    Wednesday10:10 - 10:4001 May 2019
    Payments Stage

    As new payments methods emerge, they are not replacing old ones as was once the case, but rather adding to the growing number of available choices. This session...

    • Language: English

  • Headline Stage - Chair’s welcome

    Wednesday10:10 - 10:2001 May 2019
    Headline Stage

    Short introduction from the Headline Stage Chair

    • Language: English

  • Turning shoppers into buyers

    Wednesday10:10 - 10:4001 May 2019
    Marketing & Branding Stage

    Based on the principles of behavioural science, this session will provide insights on how to positively engage with, and influence shoppers – turning them into ...

    • Language: English

  • Keynote: Cutting through the hype – Is this really a retailpocalypse?

    Wednesday10:20 - 11:1001 May 2019
    Headline Stage

    This session will examine the macro-economic factors and mega-trends affecting the retail industry, and analyse the true facts and figures behind the news headl...

    • Language: English

  • Play to win! How virtual reality, gaming and analytics engage employees and boost sales

    Wednesday10:30 - 10:5501 May 2019
    TrIED It Talks

    A tsunami of digitalisation is hitting the retail industry, and both customers and employees are expecting more than before. Employees, who are typically young,...

    • Language: English

  • Stores are Dead. What can we expect in the new age of retail?

    Wednesday10:45 - 11:1501 May 2019
    Store Design & Experience Stage

    This session will examine the importance of a consumer’s environment in influencing buying decisions, and the key factors to consider when designing stores that...

    • Language: English

  • Localised eCommerce payment and fraud prevention for optimal conversion rates and minimal risk

    Wednesday10:50 - 11:2001 May 2019
    Payments Stage

    Taking a country by country approach to fraud prevention and rule optimisation Localised payment methods that take into consideration consumer needs Using l...

    • Language: English

  • Technology for Good - How the British Heart Foundation is positioning itself for a healthy future

    Wednesday10:50 - 11:2001 May 2019
    Operations Stage

    British Heart Foundation, the biggest UK charity retailer, share insights from their comprehensive technology implementation project with K3 to create a unified...

    • Language: English

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