2019 Agenda

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  • Payments Stage - Chair’s welcome

    Thursday10:00 - 10:0502 May 2019
    Payments Stage

    Short intro from the Payments Stage Chair

    • Language: English

  • Operations Stage - Chair’s welcome

    Thursday10:00 - 10:0502 May 2019
    Operations Stage

    Short introduction fom the Chair

    • Language: English

  • Headline Stage - Chair’s welcome

    Thursday10:00 - 10:0502 May 2019
    Headline Stage

    Short welcome from the Chair

    • Language: English

  • Store Design & Experience Stage - Chair's welcome

    Thursday10:00 - 10:0502 May 2019
    Store Design & Experience Stage

    A short introduction from the Chair

    • Language: English

  • Marketing & Branding Stage - Chair’s welcome

    Thursday10:00 - 10:0502 May 2019
    Marketing & Branding Stage

    Some statistics estimate that by 2021 there will be over 3 billion social network users worldwide, providing clear opportunities for retailers to tap into these...

    • Language: English

  • KEYNOTE INTERVIEW: Food for thought – The secret to longevity on the high street

    Thursday10:10 - 11:0002 May 2019
    Headline Stage

    Having worked his way up his family’s restaurant empire, and now a renowned two-star Michelin chef at Le Gavroche, Michel Roux Jr. has seen the changing face of...

    • Language: English

  • CASE STUDY: The human experience of sport and the retail playground of the future

    Thursday10:10 - 10:4002 May 2019
    Store Design & Experience Stage

    With developments in technology, social media, travel, nutrition and medicine new possibilities have opened up allowing humans to embrace new forms of sport. We...

    • Language: English

  • Putting the emotion back into (e)commerce

    Thursday10:10 - 10:4002 May 2019
    Marketing & Branding Stage

    Retail businesses have increasingly become good at functional commerce, providing customers with a good product range, speed of delivery etc. but where most bra...

    • Language: English

  • CASE STUDY: Blending the physical and digital - Sainsbury’s SmartShop with Mobile Pay

    Thursday10:10 - 10:4002 May 2019
    Payments Stage

    “Queuing”. That’s what our customer’s told us when we asked “what’s the most frustrating part of your in-store shopping experience?” We set out to solve that pr...

    • Language: English

  • Technology Trends - What really moves the needle?

    Thursday10:10 - 10:4002 May 2019
    Operations Stage

    Technology is now an intrinsic part of every aspect of retail. Whether online or offline, customers expect no less than a completely integrated experience, as t...

    • Language: English

  • How retailers and consumer brands can win with Connected Packaging

    Thursday10:30 - 10:5502 May 2019
    TrIED It Talks

      Retailers are under competitive pressures as never before. While they seek operational efficiencies to improve the bottom line, the area promising the greate...

    • Language: English

  • The shift to experience led retail – What this means for your business

    Thursday10:50 - 11:2002 May 2019
    Payments Stage

    With consumers now expecting “shopping” to be part of a deeper, engaging experience this session explores how retailers need to rethink their store and online p...

    • Language: English

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