2019 Agenda

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  • Understanding the future role of stores for connecting with and engaging your customers

    Wednesday10:05 - 10:3501 May 2019
    Store Design & Experience Stage

    As shopping habits change, so too do retailers need to change. With the growth of eCommerce, the shopping experience is becoming more digitally-focused, and the...

    • Language: English

  • Turning shoppers into buyers

    Wednesday10:10 - 10:4001 May 2019
    Marketing & Branding Stage

    Based on the principles of behavioural science, this session will provide insights on how to positively engage with, and influence shoppers – turning them into ...

    • Language: English

  • Stores are Dead. What can we expect in the new age of retail?

    Wednesday10:45 - 11:1501 May 2019
    Store Design & Experience Stage

    This session will examine the importance of a consumer’s environment in influencing buying decisions, and the key factors to consider when designing stores that...

    • Language: English

  • POWER PANEL: New store formats – Developing innovative formats to engage the customer

    Wednesday11:25 - 12:3501 May 2019
    Store Design & Experience Stage

    The established retail flagship model is being reassessed - from pop-ups, to drive-throughs, to express stores, to showrooms, there is a magnitude of different ...

    • Language: English

  • Driving customer experience under PSD2 SCA

    Wednesday11:30 - 12:0001 May 2019
    Payments Stage

    The intention behind PSD2 is to improve security and convenience for consumers in the EU — a goal that is central to your business too. But many have concerns a...

    • Language: English

  • The new retail landscape - Our challenges and opportunities when marketing to the hyper connected consumer

    Wednesday11:30 - 12:0001 May 2019
    Marketing & Branding Stage

    Join former Burberry VP IT strategy and founderpreneur of CrawfordIT (london based boutique consultancy specialising in digital transformation for Global retail...

    • Language: English

  • PANEL: Building an effective omnichannel retail strategy to create seamless customer experiences across bricks and clicks

    Wednesday12:00 - 12:5001 May 2019
    Headline Stage

    Consumers expect to shop wherever they want, whenever they want, and being omnichannel is a mounting necessity. But with the growing multitude of touchpoints, j...

    • Language: English

  • PANEL: P-O-P Stars – Evolving in-store communications and displays to drive sales

    Wednesday12:10 - 13:0001 May 2019
    Marketing & Branding Stage

    Getting shoppers through the door is one challenge, but once they’re in store, influencing the purchasing decision presents different hurdles. This panel will a...

    • Language: English

  • CASE STUDY: Dare to be different – Making waves in the athleisure retail market

    Wednesday12:45 - 13:1501 May 2019
    Store Design & Experience Stage

    Learn how entrepreneur Nick Paulson-Ellis has grown The Sports Edit from start-up to a successful retail and online brand in just three years. Identifying a gap...

    • Language: English

  • ‘RFID in a Box’ – A three-phase journey to fast and scalable digital transformation of fashion retail

    Wednesday12:50 - 13:1501 May 2019
    TrIED It Talks

    With RFID inventory management now reaching mass adoption among fashion retailers, there is a higher need than ever for their journey to be made as efficient, a...

    • Language: English

  • Innovating the basics – Using data driven insights to improve the fundamentals of customer experience

    Wednesday13:35 - 14:0501 May 2019
    Marketing & Branding Stage

    There is an increasing tendency, in our tech-oriented world, to conflate innovation with the newest and shiniest gadgets on the marketplace. Yet unless these te...

    • Language: English

  • Business Intelligence for retail – Why connecting your data is a game-changer

    Wednesday13:35 - 14:0501 May 2019
    Operations Stage

    Like many retailers today, Pets Corner, part of the Pet Family group  knew that data and business intelligence solutions could help them answer the questions th...

    • Language: English

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