2019 Agenda

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  • Meeting the rapidly changing customer demands for order fulfilment

    Wednesday11:30 - 12:0001 May 2019
    Operations Stage

    The consequence of greater data collection leading to a better understanding customer needs Ways of using your store estate to better meet emerging customer ...

    • Language: English

  • CASE STUDY: More than just counting stock – Adopting RFID technology to increase omnichannel inventory accuracy, streamline processes and improve customer experience

    Wednesday14:15 - 14:4501 May 2019
    Operations Stage

    Monitoring real-time stock availability and location across all channels Impact for eCommerce Benefits for customer experience Impact for staff and store e...

    • Language: English

  • Understanding new growth opportunities with unified commerce solutions

    Wednesday14:35 - 15:0001 May 2019
    TrIED It Talks

    With the explosion of omnichannel, consumers expect a unified, frictionless and personalized brand experience, across all touch points wherever and whenever the...

    • Language: English

  • PANEL: New spaces and experiences for retailers – the role of shopping centres in the future of retail

    Wednesday15:55 - 16:2501 May 2019
    Store Design & Experience Stage

    Where do people shop? Are shopping centres still relevant? Analysing the changing make-up of anchors and tenants Blurring the lines between shopping and soc...

    • Language: English

  • Understanding new growth opportunities with unified commerce solutions

    Thursday11:05 - 11:3002 May 2019
    TrIED It Talks

    With the explosion of omnichannel, consumers expect a unified, frictionless and personalized brand experience, across all touch points wherever and whenever the...

    • Language: English

  • PANEL: Store to Door – Innovations and alternative solutions for improving customer fulfilment and last-mile delivery

    Thursday12:10 - 13:0002 May 2019
    Operations Stage

    The past 12 months have seen marked improvement in delivery times and options available for customers. However, expectations have been amplified by players like...

    • Language: English

  • Blockchain in retail – Use cases and potential growth opportunities

    Thursday14:35 - 15:0002 May 2019
    TrIED It Talks

    The blockchain is believed to have the potential to disrupt many of today’s major industries, from finance to logistics, to public services and voting, and even...

    • Language: English

  • PANEL: Transforming the retail supply chain to meet the consumer demands of today and tomorrow

    Thursday14:50 - 15:4002 May 2019
    Operations Stage

    From manufacturer to warehouse to customer – leveraging new technology and innovations across the supply chain Gaining real-time visibility and transparency ...

    • Language: English

  • PANEL: Subscriptions Predictions – Seizing the potential of subscription models to build long-term customer loyalty

    Thursday14:50 - 15:3002 May 2019
    Marketing & Branding Stage

      Subscription services are clearly on this rise, with estimates that nearly 90% of UK adults subscribe to at least 1 service, and Royal Mail forecasting that t...

    • Language: English

  • Majestic Wine – Your business changes, so should your supply chain

    Thursday15:50 - 16:2002 May 2019
    Operations Stage

    Majestic Wine is facing a fast-changing market. Though it started out as a pile-em-high wine warehouse, lately it’s been heading upmarket and optimizing its sup...

    • Language: English

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