2019 Agenda

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  • Localised eCommerce payment and fraud prevention for optimal conversion rates and minimal risk

    Wednesday10:50 - 11:2001 May 2019
    Payments Stage

    Taking a country by country approach to fraud prevention and rule optimisation Localised payment methods that take into consideration consumer needs Using l...

    • Language: English

  • Driving customer experience under PSD2 SCA

    Wednesday11:30 - 12:0001 May 2019
    Payments Stage

    The intention behind PSD2 is to improve security and convenience for consumers in the EU — a goal that is central to your business too. But many have concerns a...

    • Language: English

  • Meeting the rapidly changing customer demands for order fulfilment

    Wednesday11:30 - 12:0001 May 2019
    Operations Stage

    The consequence of greater data collection leading to a better understanding customer needs Ways of using your store estate to better meet emerging customer ...

    • Language: English

  • The new retail landscape - Our challenges and opportunities when marketing to the hyper connected consumer

    Wednesday11:30 - 12:0001 May 2019
    Marketing & Branding Stage

    Join former Burberry VP IT strategy and founderpreneur of CrawfordIT (london based boutique consultancy specialising in digital transformation for Global retail...

    • Language: English

  • PANEL: Building an effective omnichannel retail strategy to create seamless customer experiences across bricks and clicks

    Wednesday12:00 - 12:5001 May 2019
    Headline Stage

    Consumers expect to shop wherever they want, whenever they want, and being omnichannel is a mounting necessity. But with the growing multitude of touchpoints, j...

    • Language: English

  • PANEL: PSD2 and SCA – Getting to grips with the new European payment regulations

    Wednesday12:10 - 13:0001 May 2019
    Payments Stage

    The latest edition of the Payment Services Directive is set to revolutionise banking and payments and Strong Customer Authentication has to be supported by Sept...

    • Language: English

  • INTERVIEW: Secrets for a successful retail social media strategy

    Wednesday14:15 - 14:4501 May 2019
    Headline Stage

      Some statistics estimate that by 2021 there will be over 3 billion social network users worldwide, providing clear opportunities for retailers to tap into the...

    • Language: English

  • The use of bank payments in retail environments

    Wednesday14:15 - 14:4501 May 2019
    Payments Stage

    Paying directly from banking apps is being discussed as the next payments revolution, bypassing traditional card networks, and offering real-time payments and a...

    • Language: English

  • Driving digital transformation

    Wednesday14:55 - 15:2501 May 2019
    Payments Stage

             

    • Language: English

  • Connecting in-store associates with online customers – Bricks and mortar becoming a catalyst for digital growth

    Wednesday14:55 - 15:2501 May 2019
    Marketing & Branding Stage

    In a world that wants increasingly the convenience of shopping online, associates are left idle and stores are often quiet. However, website traffic during thes...

    • Language: English

  • Embracing technology to increase sales – How to make the most of all the digital channels available

    Wednesday14:55 - 15:2501 May 2019
    Operations Stage

    Chilango, a vibrant fast-growing UK-based Mexican restaurant group, recently took on the task of integrating numerous technologies including a new EPOS system, ...

    • Language: English

  • Gamification marketing - Grow, activate, engage your audience, with client use case from The Coop Denmark

    Wednesday15:10 - 15:3501 May 2019
    TrIED It Talks

    The Lead:famly UK team will be joined on stage with the Head of Coop Denmark's Loyalty, CRM & Marketing Director, to talk through how you as a retailer can use ...

    • Language: English

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