2019 Agenda

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  • POWER PANEL: New store formats – Developing innovative formats to engage the customer

    Wednesday11:25 - 12:3501 May 2019
    Store Design & Experience Stage

    The established retail flagship model is being reassessed - from pop-ups, to drive-throughs, to express stores, to showrooms, there is a magnitude of different ...

    • Language: English

  • PANEL: Building an effective omnichannel retail strategy to create seamless customer experiences across bricks and clicks

    Wednesday12:00 - 12:5001 May 2019
    Headline Stage

    Consumers expect to shop wherever they want, whenever they want, and being omnichannel is a mounting necessity. But with the growing multitude of touchpoints, j...

    • Language: English

  • Gamification marketing - Grow, activate, engage your audience, with client use case from The Coop Denmark

    Wednesday15:10 - 15:3501 May 2019
    TrIED It Talks

    The Lead:famly UK team will be joined on stage with the Head of Coop Denmark's Loyalty, CRM & Marketing Director, to talk through how you as a retailer can use ...

    • Language: English

  • PANEL: Reimagining Retail – The changing role and importance of physical experiences for engaging consumers

    Wednesday15:35 - 16:2501 May 2019
    Headline Stage

    The growth in eCommerce and the current market turbulence has left many retailers struggling to maintain footfall. But with suggestions that consumers would pre...

    • Language: English

  • CASE STUDY: Blending the physical and digital - Sainsbury’s SmartShop with Mobile Pay

    Thursday10:10 - 10:4002 May 2019
    Payments Stage

    “Queuing”. That’s what our customer’s told us when we asked “what’s the most frustrating part of your in-store shopping experience?” We set out to solve that pr...

    • Language: English

  • PANEL: eCommerce innovations powering the future course of brand-to-consumer interaction

    Thursday12:10 - 13:0002 May 2019
    Marketing & Branding Stage

    As smartphone usage and eCommerce continues to grow rapidly, more tools and channels for browsing and buying are emerging. Technologies such as voice, chatbots,...

    • Language: English

  • PANEL: Store to Door – Innovations and alternative solutions for improving customer fulfilment and last-mile delivery

    Thursday12:10 - 13:0002 May 2019
    Operations Stage

    The past 12 months have seen marked improvement in delivery times and options available for customers. However, expectations have been amplified by players like...

    • Language: English

  • Blockchain in retail – Use cases and potential growth opportunities

    Thursday14:35 - 15:0002 May 2019
    TrIED It Talks

    The blockchain is believed to have the potential to disrupt many of today’s major industries, from finance to logistics, to public services and voting, and even...

    • Language: English

  • PANEL: Utilising technology to improve the in-store experience

    Thursday14:50 - 15:3002 May 2019
    Store Design & Experience Stage

    From virtual reality to facial recognition, RFID, beacons, digital signage and magic mirrors, IoT, tablets, wearables, and even customers own mobile phones, the...

    • Language: English

  • Majestic Wine – Your business changes, so should your supply chain

    Thursday15:50 - 16:2002 May 2019
    Operations Stage

    Majestic Wine is facing a fast-changing market. Though it started out as a pile-em-high wine warehouse, lately it’s been heading upmarket and optimizing its sup...

    • Language: English

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