2019 Agenda

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  • Understanding the future role of stores for connecting with and engaging your customers

    Wednesday10:05 - 10:3501 May 2019
    Store Design & Experience Stage

    As shopping habits change, so too do retailers need to change. With the growth of eCommerce, the shopping experience is becoming more digitally-focused, and the...

    • Language: English

  • Play to win! How virtual reality, gaming and analytics engage employees and boost sales

    Wednesday10:30 - 10:5501 May 2019
    TrIED It Talks

    A tsunami of digitalisation is hitting the retail industry, and both customers and employees are expecting more than before. Employees, who are typically young,...

    • Language: English

  • Technology for Good - How the British Heart Foundation is positioning itself for a healthy future

    Wednesday10:50 - 11:2001 May 2019
    Operations Stage

    British Heart Foundation, the biggest UK charity retailer, share insights from their comprehensive technology implementation project with K3 to create a unified...

    • Language: English

  • Simple, intelligent, consistent – Transforming Co-op’s store operations and experience with real-time task management

    Wednesday11:05 - 11:3001 May 2019
    TrIED It Talks

    One of the most common challenges that the Co-op and many other retailers are currently faced with is how to get everything done within the time available while...

    • Language: English

  • Connecting in-store associates with online customers – Bricks and mortar becoming a catalyst for digital growth

    Wednesday14:55 - 15:2501 May 2019
    Marketing & Branding Stage

    In a world that wants increasingly the convenience of shopping online, associates are left idle and stores are often quiet. However, website traffic during thes...

    • Language: English

  • Is Customer Experience the key ingredient for retail success?

    Wednesday14:55 - 15:2501 May 2019
    Headline Stage

    Over the past few years, there has been a dramatic shift in focus for retailers, from cost savings and revenue growth, to customer experience. Customers are see...

    • Language: English

  • RetailEXPO GREAT DEBATE: Will robots replace humans in retail?

    Wednesday15:35 - 16:2501 May 2019
    Operations Stage

    The fear that robotics, automation, and AI will replace human workers is growing across many industries, with retail no exception. Self-checkouts, warehouse aut...

    • Language: English

  • Disruptive intelligent operations

    Wednesday16:20 - 16:4501 May 2019
    TrIED It Talks

    Whilst data science and Artificial Intelligence are key trends for 2019 within the retail space this talk won’t be the norm and is certainly one you won’t want ...

    • Language: English

  • KEYNOTE INTERVIEW: Food for thought – The secret to longevity on the high street

    Thursday10:10 - 11:0002 May 2019
    Headline Stage

    Having worked his way up his family’s restaurant empire, and now a renowned two-star Michelin chef at Le Gavroche, Michel Roux Jr. has seen the changing face of...

    • Language: English

  • How Halfords transformed their store visit process to support their store network more effectively

    Thursday11:30 - 12:0002 May 2019
    Operations Stage

    Many retailers are incorporating tech into the shopping experience to remove pain for their customers, but store operations are often neglected. If addressed co...

    • Language: English

  • PANEL: The in-store POS of the future

    Thursday12:10 - 13:0002 May 2019
    Payments Stage

    With new shopping habits and demands for efficient and convenient payments, the traditional cash desk is poised to undergo significant transformation in the nea...

    • Language: English

  • Disruptive intelligent operations

    Thursday13:25 - 13:5002 May 2019
    TrIED It Talks

    Whilst data science and Artificial Intelligence are key trends for 2019 within the retail space this talk won’t be the norm and is certainly one you won’t want ...

    • Language: English

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