2019 Agenda


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  • Play to win! How virtual reality, gaming and analytics engage employees and boost sales

    Wednesday10:30 - 10:5501 May 2019
    TrIED It Talks

    A tsunami of digitalisation is hitting the retail industry, and both customers and employees are expecting more than before. Employees, who are typically young,...

    • Language: English

  • The future of retail learning and development – New innovations for training staff in the digital era

    Thursday10:50 - 11:2002 May 2019
    Operations Stage

    From courses and programmes to resources and experiences - Training to engage and appeal to a new generation of staff Virtual Reality, gamification, mobile a...

    • Language: English

  • How Halfords transformed their store visit process to support their store network more effectively

    Thursday11:30 - 12:0002 May 2019
    Operations Stage

    Many retailers are incorporating tech into the shopping experience to remove pain for their customers, but store operations are often neglected. If addressed co...

    • Language: English

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