2019 Agenda

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  • Innovation Trail Guided Tour (retailers only)

    Wednesday10:30 - 11:3001 May 2019
    Special Events

    NEW for 2019   Join an expertly led guided visitor tour for retailers. Chris Field, CEO of Fieldworks, will showcase the must-see Innovation Awards shortliste...

    • Language: English

  • IN THE NEWS: M&A in the current retail landscape

    Wednesday11:20 - 11:5001 May 2019
    Headline Stage

    Market pressures are forcing retailers to consider M&A as part of their growth strategy. This session will examine the recent CMA rejection of the Sainsbury’s /...

    • Language: English

  • Innovation Trail Guided Tour (retailers only)

    Wednesday12:30 - 13:3001 May 2019
    Special Events

    NEW for 2019   Join an expertly led guided visitor tour for retailers. Chris Field, CEO of Fieldworks, will showcase the must-see Innovation Awards shortliste...

    • Language: English

  • Innovating the basics – Using data driven insights to improve the fundamentals of customer experience

    Wednesday13:35 - 14:0501 May 2019
    Marketing & Branding Stage

    There is an increasing tendency, in our tech-oriented world, to conflate innovation with the newest and shiniest gadgets on the marketplace. Yet unless these te...

    • Language: English

  • INTERVIEW: Secrets for a successful retail social media strategy

    Wednesday14:15 - 14:4501 May 2019
    Headline Stage

      Some statistics estimate that by 2021 there will be over 3 billion social network users worldwide, providing clear opportunities for retailers to tap into the...

    • Language: English

  • Is Customer Experience the key ingredient for retail success?

    Wednesday14:55 - 15:2501 May 2019
    Headline Stage

    Over the past few years, there has been a dramatic shift in focus for retailers, from cost savings and revenue growth, to customer experience. Customers are see...

    • Language: English

  • INTERVIEW: Payments and purchasing disruptors – Cashing in on emerging payments opportunities

    Wednesday15:35 - 16:0501 May 2019
    Payments Stage

    From smartphones to IoT, QR codes, AI, voice and chatbots, to biometrics and Blockchain – the list of technologies disrupting the payments market is vast, and g...

    • Language: English

  • Innovation Awards

    Wednesday16:30 - 17:0001 May 2019
    Special Events

    Networking Bar - Tech Zone Innovation is crucial to the success of modern multichannel retailing, and that is why it sits at the heart of RetailEXPO. With our I...

    • Language: English

  • Innovation Trail Guided Tour (retailers only)

    Thursday10:30 - 11:3002 May 2019
    Special Events

    NEW for 2019   Join an expertly led guided visitor tour for retailers. Chris Field, CEO of Fieldworks, will showcase the must-see Innovation Awards shortliste...

    • Language: English

  • Innovation Trail Guided Tour (retailers only)

    Thursday12:30 - 13:3002 May 2019
    Special Events

    NEW for 2019   Join an expertly led guided visitor tour for retailers. Chris Field, CEO of Fieldworks, will showcase the must-see Innovation Awards shortliste...

    • Language: English

  • Innovate or die! – Embracing digital transformation and innovation for Next Generation Retail

    Thursday13:40 - 14:1002 May 2019
    Headline Stage

    As the lines between physical and digital blur, interactive technologies are transforming the very foundation of how we live – and also the way we go shopping. ...

    • Language: English

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