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2019 Agenda

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  • Operations Stage - Chair's welcome

    Wednesday10:00 - 10:0501 May 2019
    Operations Stage

    Short introduction from the Chair

    • Language: English

  • Omnichannel innovation at a global scale – Connecting retail, digital and customer care experiences in 20 markets

    Wednesday10:10 - 10:4001 May 2019
    Operations Stage

    Creating and managing an end-to-end innovation portfolio that is in line with business KPIs Filtering and prioritising innovations that will make an impact a...

    • Language: English

  • Operations Stage - Chair’s closing remarks and end of day 1 conference sessions

    Wednesday16:25 - 16:3001 May 2019
    Operations Stage

    Closing remarks from the Chair

    • Language: English

  • Operations Stage - Chair’s welcome

    Thursday10:00 - 10:0502 May 2019
    Operations Stage

    Short introduction fom the Chair

    • Language: English

  • Operations Stage - Chair’s closing remarks and end of conference sessions

    Thursday16:20 - 16:2502 May 2019
    Operations Stage

    Closing remarks from the Chair

    • Language: English

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