2019 Agenda

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  • Payments Stage - Chair’s welcome

    Wednesday10:00 - 10:1001 May 2019
    Payments Stage

    A short introduction from the Payments Stage Chair

    • Language: English

  • Play to win! How virtual reality, gaming and analytics engage employees and boost sales

    Wednesday10:30 - 10:5501 May 2019
    TrIED It Talks

    A tsunami of digitalisation is hitting the retail industry, and both customers and employees are expecting more than before. Employees, who are typically young,...

    • Language: English

  • POWER PANEL: New store formats – Developing innovative formats to engage the customer

    Wednesday11:25 - 12:3501 May 2019
    Store Design & Experience Stage

    The established retail flagship model is being reassessed - from pop-ups, to drive-throughs, to express stores, to showrooms, there is a magnitude of different ...

    • Language: English

  • PANEL: Building an effective omnichannel retail strategy to create seamless customer experiences across bricks and clicks

    Wednesday12:00 - 12:5001 May 2019
    Headline Stage

    Consumers expect to shop wherever they want, whenever they want, and being omnichannel is a mounting necessity. But with the growing multitude of touchpoints, j...

    • Language: English

  • PANEL: PSD2 and SCA – Getting to grips with the new European payment regulations

    Wednesday12:10 - 13:0001 May 2019
    Payments Stage

    The latest edition of the Payment Services Directive is set to revolutionise banking and payments and Strong Customer Authentication has to be supported by Sept...

    • Language: English

  • PANEL: How is tech procurement evolving and what are retailers looking for from supplier partnerships?

    Wednesday12:10 - 13:0001 May 2019
    Operations Stage

    Key criteria used to select suppliers Pros and cons of working with established players vs start-ups How do you measure ROI and success? Identifying what y...

    • Language: English

  • PANEL: P-O-P Stars – Evolving in-store communications and displays to drive sales

    Wednesday12:10 - 13:0001 May 2019
    Marketing & Branding Stage

    Getting shoppers through the door is one challenge, but once they’re in store, influencing the purchasing decision presents different hurdles. This panel will a...

    • Language: English

  • POPAI Awards shortlist announcement

    Wednesday13:05 - 13:3001 May 2019
    Special Events

    Marketing & Branding Stage Come and celebrate the nominated entries of this year’s P-O-P industry awards at RetailEXPO. “Over the past few years the show has ...

    • Language: English

  • PANEL: Reimagining Retail – The changing role and importance of physical experiences for engaging consumers

    Wednesday15:35 - 16:2501 May 2019
    Headline Stage

    The growth in eCommerce and the current market turbulence has left many retailers struggling to maintain footfall. But with suggestions that consumers would pre...

    • Language: English

  • PANEL: Harnessing data to drive personalisation, increase loyalty, and influence buying behaviour

    Wednesday15:35 - 16:2501 May 2019
    Marketing & Branding Stage

    Data is becoming increasingly important across all businesses, and will be a big part of how future retailers and brands operate. It is providing valuable insig...

    • Language: English

  • PANEL: New spaces and experiences for retailers – the role of shopping centres in the future of retail

    Wednesday15:55 - 16:2501 May 2019
    Store Design & Experience Stage

    Where do people shop? Are shopping centres still relevant? Analysing the changing make-up of anchors and tenants Blurring the lines between shopping and soc...

    • Language: English

  • Payments Stage - Chair’s closing remarks and end of day 1 conference sessions

    Wednesday16:25 - 16:3001 May 2019
    Payments Stage

    Closing remarks from the Chair

    • Language: English

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