2019 Agenda

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  • A critical analysis of payment methods

    Wednesday10:10 - 10:4001 May 2019
    Payments Stage

    As new payments methods emerge, they are not replacing old ones as was once the case, but rather adding to the growing number of available choices. This session...

    • Language: English

  • Omnichannel innovation at a global scale – Connecting retail, digital and customer care experiences in 20 markets

    Wednesday10:10 - 10:4001 May 2019
    Operations Stage

    Creating and managing an end-to-end innovation portfolio that is in line with business KPIs Filtering and prioritising innovations that will make an impact a...

    • Language: English

  • Turning shoppers into buyers

    Wednesday10:10 - 10:4001 May 2019
    Marketing & Branding Stage

    Based on the principles of behavioural science, this session will provide insights on how to positively engage with, and influence shoppers – turning them into ...

    • Language: English

  • Play to win! How virtual reality, gaming and analytics engage employees and boost sales

    Wednesday10:30 - 10:5501 May 2019
    TrIED It Talks

    A tsunami of digitalisation is hitting the retail industry, and both customers and employees are expecting more than before. Employees, who are typically young,...

    • Language: English

  • Localised eCommerce payment and fraud prevention for optimal conversion rates and minimal risk

    Wednesday10:50 - 11:2001 May 2019
    Payments Stage

    Taking a country by country approach to fraud prevention and rule optimisation Localised payment methods that take into consideration consumer needs Using l...

    • Language: English

  • Dynamic Youth – The New Brand Strategies

    Wednesday10:50 - 11:2001 May 2019
    Marketing & Branding Stage

    Gen Z is sidestepping traditional media, seeking quieter vices and primed to disrupt the status quo at every turn. From powering the ‘brand of self’ and embraci...

    • Language: English

  • Simple, intelligent, consistent – Transforming Co-op’s store operations and experience with real-time task management

    Wednesday11:05 - 11:3001 May 2019
    TrIED It Talks

    One of the most common challenges that the Co-op and many other retailers are currently faced with is how to get everything done within the time available while...

    • Language: English

  • IN THE NEWS: M&A in the current retail landscape

    Wednesday11:20 - 11:5001 May 2019
    Headline Stage

    Market pressures are forcing retailers to consider M&A as part of their growth strategy. This session will examine the recent CMA rejection of the Sainsbury’s /...

    • Language: English

  • Meeting the rapidly changing customer demands for order fulfilment

    Wednesday11:30 - 12:0001 May 2019
    Operations Stage

    The consequence of greater data collection leading to a better understanding customer needs Ways of using your store estate to better meet emerging customer ...

    • Language: English

  • The new retail landscape - Our challenges and opportunities when marketing to the hyper connected consumer

    Wednesday11:30 - 12:0001 May 2019
    Marketing & Branding Stage

    Join former Burberry VP IT strategy and founderpreneur of CrawfordIT (london based boutique consultancy specialising in digital transformation for Global retail...

    • Language: English

  • Reinventing the High Street with Location Intelligence

    Wednesday11:40 - 12:0501 May 2019
    TrIED It Talks

    Location Intelligence was developed to help retailers understand how location affects the performance of their businesses and use that information as a competit...

    • Language: English

  • PANEL: Building an effective omnichannel retail strategy to create seamless customer experiences across bricks and clicks

    Wednesday12:00 - 12:5001 May 2019
    Headline Stage

    Consumers expect to shop wherever they want, whenever they want, and being omnichannel is a mounting necessity. But with the growing multitude of touchpoints, j...

    • Language: English

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