2019 Agenda

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  • Play to win! How virtual reality, gaming and analytics engage employees and boost sales

    Wednesday10:30 - 10:5501 May 2019
    TrIED It Talks

    A tsunami of digitalisation is hitting the retail industry, and both customers and employees are expecting more than before. Employees, who are typically young,...

    • Language: English

  • Stores are Dead. What can we expect in the new age of retail?

    Wednesday10:45 - 11:1501 May 2019
    Store Design & Experience Stage

    This session will examine the importance of a consumer’s environment in influencing buying decisions, and the key factors to consider when designing stores that...

    • Language: English

  • Localised eCommerce payment and fraud prevention for optimal conversion rates and minimal risk

    Wednesday10:50 - 11:2001 May 2019
    Payments Stage

    Taking a country by country approach to fraud prevention and rule optimisation Localised payment methods that take into consideration consumer needs Using l...

    • Language: English

  • Technology for Good - How the British Heart Foundation is positioning itself for a healthy future

    Wednesday10:50 - 11:2001 May 2019
    Operations Stage

    British Heart Foundation, the biggest UK charity retailer, share insights from their comprehensive technology implementation project with K3 to create a unified...

    • Language: English

  • Dynamic Youth – The New Brand Strategies

    Wednesday10:50 - 11:2001 May 2019
    Marketing & Branding Stage

    Gen Z is sidestepping traditional media, seeking quieter vices and primed to disrupt the status quo at every turn. From powering the ‘brand of self’ and embraci...

    • Language: English

  • Simple, intelligent, consistent – Transforming Co-op’s store operations and experience with real-time task management

    Wednesday11:05 - 11:3001 May 2019
    TrIED It Talks

    One of the most common challenges that the Co-op and many other retailers are currently faced with is how to get everything done within the time available while...

    • Language: English

  • IN THE NEWS: M&A in the current retail landscape

    Wednesday11:20 - 11:5001 May 2019
    Headline Stage

    Market pressures are forcing retailers to consider M&A as part of their growth strategy. This session will examine the recent CMA rejection of the Sainsbury’s /...

    • Language: English

  • POWER PANEL: New store formats – Developing innovative formats to engage the customer

    Wednesday11:25 - 12:3501 May 2019
    Store Design & Experience Stage

    The established retail flagship model is being reassessed - from pop-ups, to drive-throughs, to express stores, to showrooms, there is a magnitude of different ...

    • Language: English

  • Driving customer experience under PSD2 SCA

    Wednesday11:30 - 12:0001 May 2019
    Payments Stage

    The intention behind PSD2 is to improve security and convenience for consumers in the EU — a goal that is central to your business too. But many have concerns a...

    • Language: English

  • Meeting the rapidly changing customer demands for order fulfilment

    Wednesday11:30 - 12:0001 May 2019
    Operations Stage

    The consequence of greater data collection leading to a better understanding customer needs Ways of using your store estate to better meet emerging customer ...

    • Language: English

  • The new retail landscape - Our challenges and opportunities when marketing to the hyper connected consumer

    Wednesday11:30 - 12:0001 May 2019
    Marketing & Branding Stage

    Join former Burberry VP IT strategy and founderpreneur of CrawfordIT (london based boutique consultancy specialising in digital transformation for Global retail...

    • Language: English

  • Reinventing the High Street with Location Intelligence

    Wednesday11:40 - 12:0501 May 2019
    TrIED It Talks

    Location Intelligence was developed to help retailers understand how location affects the performance of their businesses and use that information as a competit...

    • Language: English

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