2019 Agenda

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  • Driving digital transformation

    Wednesday14:55 - 15:2501 May 2019
    Payments Stage

             

    • Language: English

  • Connecting in-store associates with online customers – Bricks and mortar becoming a catalyst for digital growth

    Wednesday14:55 - 15:2501 May 2019
    Marketing & Branding Stage

    In a world that wants increasingly the convenience of shopping online, associates are left idle and stores are often quiet. However, website traffic during thes...

    • Language: English

  • Embracing technology to increase sales – How to make the most of all the digital channels available

    Wednesday14:55 - 15:2501 May 2019
    Operations Stage

    Chilango, a vibrant fast-growing UK-based Mexican restaurant group, recently took on the task of integrating numerous technologies including a new EPOS system, ...

    • Language: English

  • Is Customer Experience the key ingredient for retail success?

    Wednesday14:55 - 15:2501 May 2019
    Headline Stage

    Over the past few years, there has been a dramatic shift in focus for retailers, from cost savings and revenue growth, to customer experience. Customers are see...

    • Language: English

  • Gamification marketing - Grow, activate, engage your audience, with client use case from The Coop Denmark

    Wednesday15:10 - 15:3501 May 2019
    TrIED It Talks

    The Lead:famly UK team will be joined on stage with the Head of Coop Denmark's Loyalty, CRM & Marketing Director, to talk through how you as a retailer can use ...

    • Language: English

  • Sustainability through creative design and delivery is possible

    Wednesday15:15 - 15:4501 May 2019
    Store Design & Experience Stage

    In terms of store design there are many challenges, although the world is starting to catch up with our way of thinking when it comes to environmental impact of...

    • Language: English

  • INTERVIEW: Payments and purchasing disruptors – Cashing in on emerging payments opportunities

    Wednesday15:35 - 16:0501 May 2019
    Payments Stage

    From smartphones to IoT, QR codes, AI, voice and chatbots, to biometrics and Blockchain – the list of technologies disrupting the payments market is vast, and g...

    • Language: English

  • RetailEXPO GREAT DEBATE: Will robots replace humans in retail?

    Wednesday15:35 - 16:2501 May 2019
    Operations Stage

    The fear that robotics, automation, and AI will replace human workers is growing across many industries, with retail no exception. Self-checkouts, warehouse aut...

    • Language: English

  • PANEL: Reimagining Retail – The changing role and importance of physical experiences for engaging consumers

    Wednesday15:35 - 16:2501 May 2019
    Headline Stage

    The growth in eCommerce and the current market turbulence has left many retailers struggling to maintain footfall. But with suggestions that consumers would pre...

    • Language: English

  • PANEL: Harnessing data to drive personalisation, increase loyalty, and influence buying behaviour

    Wednesday15:35 - 16:2501 May 2019
    Marketing & Branding Stage

    Data is becoming increasingly important across all businesses, and will be a big part of how future retailers and brands operate. It is providing valuable insig...

    • Language: English

  • Taming the supply chain ecosystem to drive ROI

    Wednesday15:45 - 16:1001 May 2019
    TrIED It Talks

    How a global premium brand owner streamlined their end-to-end marketing process from creative concept through to in-store activation by consolidating a multi-st...

    • Language: English

  • PANEL: New spaces and experiences for retailers – the role of shopping centres in the future of retail

    Wednesday15:55 - 16:2501 May 2019
    Store Design & Experience Stage

    Where do people shop? Are shopping centres still relevant? Analysing the changing make-up of anchors and tenants Blurring the lines between shopping and soc...

    • Language: English

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