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  • Andrew Busby


    Retail Reflections

    Retail writer, speaker & analyst, Andrew is the founder of Retail Reflections and is one of the most high-profile figures in retail – regularly...

  • Bryan Roberts

    Global Insights Director

    TCC Global

    Bryan works at tcc global, collaborating with major global retailers to create meaningful shopper loyalty. Prior to joining tcc, Bryan was SVP &...

  • Caroline Baldwin


    Essential Retail

    Caroline Baldwin is the editor of Essential Retail and thanks to her skills as an expert shopper combined with her eight years writing about...

  • Caroline Laurie

    Head of Sustainability

    Kingfisher Plc

    A CIMA qualified accountant, Caroline joined Kingfisher 10 years ago as a buyer before being promoted to category manager, in this role she was...

  • David Lloyd

    Managing Director UK & Nordics

    Alibaba Group

    David Lloyd was appointed Managing Director for Alibaba Group in the UK, Ireland & Nordics in July 2017, having joined the business in October 2016...

  • Diego Baronchelli

    VP Direct To Consumers EMEA

    Vans EMEA

    Diego Baronchelli is Vice President, Direct To Consumers Vans EMEA (VF Corp.) he joined Vans on 2016 to focus on consumer engagement and bringing to...

  • Emma Watkinson

    Co Founder & CEO


    Emma Watkinson, 31, is the co-founder & CEO of London based digital fashion destination With her natural entrepreneurial flair and 10...

  • Helen Dickinson OBE

    Chief Executive

    British Retail Consortium

    Helen leads the team and sets the strategic direction of the BRC. She joined in January 2013 and has been working with retailers for over 25 years....

  • Jacqueline Windsor



    Jacqueline leads our retail strategy practice in London, with 20 years of strategy consulting experience in transactions and corporate strategy. She...

  • James Lowman

    Chief Executive

    Association of Convenience Stores

    James was appointed ACS Chief Executive in November 2006, since then he has re-focused the organisation on being the strongest possible voice for...

  • Jamie Dunning

    General Manager

    M&M's Retail - Mars, Incorporated

    Jamie Dunning is the General Manager for M&M’s Retail, headquartered in Mount Arlington, NJ, USA. He is responsible for the leadership of the global...

  • Jennifer Fruehauf


    Retail Collective

    Jennifer is a customer experience and engagement consultant driving transformation and growth for consumer-facing brands and retailers. Speaker,...

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