Operations Stage

  • RetailEXPO Operations Stage

    Creating a seamless customer experience through operational excellence

    The Operations Stage will examine new technologies and solutions helping retailers to improve operational efficiency, reduce costs, increase profits, and enhance customer experience.

    Operations Stage agenda

  • Benefits of attending:

    • Get first-hand experience on how leading retailers are adopting and implementing new technologies to streamline processes, increase efficiency, drive sales and and improve customer experience
    • Discover the latest innovations in last-mile deliveries and how you can leverage this to improve sales, customer experience and loyalty OR develop a best in class omnichannel delivery proposition
    • Debate the impact of technology and automation of the retail workforce, and question whether robots will eventually replace humans in retail
    • Understand how tech procurement is evolving and what retailers are looking for from supplier partnerships

    Operations Stage oracles include:

    • Dan Houghton, Co-CEO, Chilango
    • Chris Greenwood, Chief Information Officer, Mamas and Papas
    • Stuart Hill, VP, Logistics, Farfetch
    • Nigel Roy, Head of Procurement, Primark
    • Bilyana Georgieva, Principal Delivery Manager, River Island
  • Interested in attending?

    Join the retail industry at RetailEXPO 2019, you’re just a few steps away.

    Register now

    See the full programme

    See the full conference agenda and choose which sessions and speakers interest you the most

    Full programme

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