2019 Store Design & Experience Stage Agenda


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  • Store Design & Experience Stage - Chair's welcome

    Thursday10:00 - 10:0502 May 2019
    Store Design & Experience Stage

    A short introduction from the Chair

    • Language: English

  • CASE STUDY: The human experience of sport and the retail playground of the future

    Thursday10:10 - 10:4002 May 2019
    Store Design & Experience Stage

    With developments in technology, social media, travel, nutrition and medicine new possibilities have opened up allowing humans to embrace new forms of sport. We...

    • Language: English

  • Using digital screens to improve the customer experience and boost footfall, conversion and engagement

    Thursday10:50 - 11:2002 May 2019
    Store Design & Experience Stage

    Hear about ASDA George’s digital signage pilot from start to finish, and understand how and why an organisation the size of ASDA implemented the solution across...

    • Language: English

  • From the windows to the walls - Creating show-stopping Visual Merchandising displays to attract, engage, inspire and influence customers

    Thursday11:30 - 12:0002 May 2019
    Store Design & Experience Stage

    Visual Merchandising permeates and enhances every part of the customer experience. This session will look at how to utilise VM to drive sales by engaging custom...

    • Language: English

  • PANEL: Who did it best? - Trends and priorities in store design

    Thursday12:10 - 13:0002 May 2019
    Store Design & Experience Stage

    View photographic examples of the latest store designs and layouts from around the world. From evolving customer expectations, to ‘experiential’, and the conver...

    • Language: English

  • CASE STUDY: Innovation vs luxury – Finding the balance

    Thursday13:30 - 14:0002 May 2019
    Store Design & Experience Stage

    The session will explore the importance of retail innovation, how to build a retail theatre to surprise customers and merging bricks and clicks (physical and di...

    • Language: English

  • Brand design strategy for diverse regions

    Thursday14:10 - 14:4002 May 2019
    Store Design & Experience Stage

    This session will provide a look into how an international restaurant brand has developed a design strategy to be implemented in a diverse region. Learn about h...

    • Language: English

  • PANEL: Utilising technology to improve the in-store experience

    Thursday14:50 - 15:3002 May 2019
    Store Design & Experience Stage

    From virtual reality to facial recognition, RFID, beacons, digital signage and magic mirrors, IoT, tablets, wearables, and even customers own mobile phones, the...

    • Language: English

  • Store Design & Experience Stage - Chair’s closing remarks and end of conference sessions

    Thursday16:00 - 16:0502 May 2019
    Store Design & Experience Stage

    Closing remarks from the Chair

    • Language: English

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