Contributor Profile

Elisabetta Aiello

Job TitleFormer Group Customer Omnichannel Director

Company NameTravis Perkins

About

Key role to the success of the group digital journey. Ambassador of a customer centric and insights driven approach. In line with each brand purpose, and tailored to each business strategy, in charge to shape and implement the the customer experience agenda thru establishing an 'applied innovation' framework, leading the ongoing incremental digital experience development, growing into a fully seamless omnichannel proposition.