Contributor Profile

Adam Plummer

Job TitleGlobal Digital Product Experience Director

Company NameThe Body Shop


Adam Plummer is an experienced Digital & E-commerce leader passionate about the use of web technologies to drive business as a force for good. Responsible for Launching The Body Shop online and spearheading the business to the number 1 UK beauty brand on the L2 Digital IQ index. Now focusing on establishing a global product team to deliver rewarding connected experiences between the physical and the virtual worlds. Loves the possibilities that the internet has to offer to connect people, create change-makers and enrich the lives of customers.

Conference Sessions

  • CASE STUDY: How The Body Shop is embracing the experience economy

    Wednesday11:00 - 11:3029 Apr 2020
    IT + Operations Stage

    The digital world is now moving into the Experience Economy; customer experience is the new battleground that all businesses will thrive or fail. The Body Shop ...

    • Language: English