Coronavirus Update

  • A statement from Reed Exhibitions, organisers of RetailEXPO

    March 19 2020

    After monitoring the evolving situation around COVID-19 Coronavirus pandemic, we have made the decision to cancel RetailEXPO 2020, scheduled to take place from April 29+30 in Olympia, London.

    Having considered all options and given the rapidly changing environment, rescheduling for later this year is no longer feasible and so this is the best course of action for the retail industry and the communities we serve. It also reflects our desire to give everyone involved as much notice as possible.

    The health and safety of our exhibitors, visitors, partners and staff is our number one priority.

    We look forward to seeing you all in April 2021. More information will be available soon on the RetailEXPO website. In the meantime, our thoughts are with all those affected by Coronavirus.

    If you have any questions please contact our customer service team at retailexpo.helpline@reedexpo.co.uk or on +44 (0)20 82712108, or get in touch with your usual RetailEXPO contact.

  • March 17 2020

    We are reviewing the situation around COVID-19 Coronavirus and the impact on RetailEXPO in April. The health and safety of our exhibitors, visitors, partners and staff is our number one priority. We appreciate your patience while we work through this complex and unprecedented situation and we will provide further updates as soon as we are able.

    March 6 2020

    We appreciate that with regular news stories and updates about COVID-19 Coronavirus, there are questions that our exhibitors and visitors may have around this year’s RetailEXPO. We hope that the following information is useful. Please do contact our customer service team at retailexpo.helpline@reedexpo.co.uk or +44 (0)20 82712108, or your usual RetailEXPO contact should you have any other queries or concerns. Additionally, our website is kept up to date so please check regularly.

    RetailEXPO will run as scheduled in Olympia London from 29-30 April 2020.

    As part of Reed Exhibitions we are actively and continuously monitoring the situation around COVID-19 Coronavirus and we are following the latest guidance from Public Health England and the World Health Organisation (WHO). We wish to reassure all our participants of RetailEXPO that should the UK Government issue any further guidelines, they will be applied to our event and we will continue to update everyone involved on a regular basis.

    The health and safety of our exhibitors, visitors, partners and staff is our number one priority. We are working closely with Olympia London to put measures in place that currently include:

    • Public Health messaging displayed and shared before and during the event
    • Strengthened hygiene, sanitisation and availability of disinfectants onsite at the venue across all public areas and high volume touchpoints such as:
      • Anti-Bacterial soap in every toilet around the venue
      • Attendees are strongly encouraged to disinfect their hands in the registration area before entering the event
      • Shared equipment - Microphones, headsets, presentation laptops, clickers to be cleaned between each use
      • Hand sanitiser wipes/dispensers at each feature area for all attendees upon entry and exit
      • Extra hand sanitising counters to be placed around the halls
      • Extra cleaning staff & increased routine checks
    • Strict food hygiene rules are already in place, but extra vigilance will be taken at restaurants and catering outlets at the show
    • Enhanced medical support as advised
    • Awareness and training of all staff and suppliers on standard personal preventative measures, e.g. personal hygiene, frequency of use of sanitizing/disinfection products, etc.
    • Daily liaison with the risk assessment teams

    We look forward to welcoming you all to RetailEXPO and wish you a successful event!