Insights

  • Industry Insights

    Follow the transformation of the retail industry with insights from RetailEXPO and it's predecessors Retail Business Technology Expo (RBTE), Retail Design Expo (RDE) and Retail Digital Signage Expo (RDSE).

    For video interviews with some of the industries leading experts please visit our gallery.

  • Future of Retail Report

    The lives of consumers have changed irredeemably and it is time retailers followed suit. This special report delves into what it takes for retailers to survive and thrive in the digital age. Social shopping is on the rise as Chinese instant messaging goliath WeChat presents a huge opportunity for retailers, while consumers are becoming increasingly mindful of the impact their purchasing habits have on the environment. Download your free copy of the Future of Retail report today.

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  • 18 January 2019

    Why the ‘flat white economy’ demands flexible retail and hospitality spaces

    Interview with Tom Rhodes, marketing and communications manager at CADA Design - People’s lives are changing and everywhere is now a place of work – that’s one key reason the high streets, shopping centres and community spaces are experiencing so much change in terms of design and functionality.

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  • 19 September 2018

    How store design can make storybook heroes of retail staff

    Interview with Tim Greenhalgh, Chief Creative Officer at Fitch - Against the backdrop of an ever-changing consumer landscape, retailers are continually advised to empower their staff and give them the tools and opportunity to provide better customer experiences.

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  • 4 September 2018

    Retailers, brands and ‘maternity men’: all eyes on a new shopper demographic

    Interview with Tom Moore, Head of Retail and Shopper at Geometry - There’s a new consumer demographic emerging, and it’s one that could have interesting consequences for how UK retailers set up their stores.

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  • 9 August 2018

    RBTE Research: Staying ahead of the innovation curve is the greatest challenge to retail

    New research from RBTE of over 7,500 retail professionals shows keeping up with technological advancements is retailers’ top business concern.

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  • 6 August 2018

    Department Stores, Retail Design and the Dangers of 'Launch and Leave'

    Interview with Karl McKeever, Managing Director at Visual Thinking - Department stores – and the wider retail industry – can be guilty of “launch and leave”, and businesses should make sure that new design and service concepts are not just public relations exercises that are not followed through after being unveiled.

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  • 6 August 2018

    Involve Me and I Will Learn: Why Retailers Must Focus on In-Store Engagement

    Interview with Ian Johnston, founder  and creative director of Quinine - There is an Ancient Chinese quote attributed to philosopher Xun Kuang, which when translated into English goes along the lines of “Tell me and I forget, teach me and I remember, involve me and I learn”. According to Ian Johnston, it’s a mantra that UK retailers would do well to consider as they shape their stores and customer propositions for the modern era.

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  • 18 July 2018

    The hybrid consumers who see stores as their playground

    Interview with Sophie Corcut, Senior Consultant at GDR Creative Intelligence - Corcut explains that the hybrid consumer comes from people’s growing use of mobile, social media and the internet in the shopping process balanced with what she describes as a desire to visit places that complement their view of their world before sharing those experiences digitally.

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  • 23 July 2018

    Study don't stereotype - retailers should keep tabs on generation Z

    Interview with Danielle Pinnington, Managing Director of Shoppercentric - There's huge risk in stereotyping but the real value in looking at the next generation and being aware of where the big spenders of tomorrow are coming from and what it is they're looking for. Retail customer insight programmes aim to pick out set characteristics from each group to help businesses understand the way people shop.

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  • Press Releases

    See the RetailEXPO press releases for the latest on the 2019 event.

    Press Releases

    RetailEXPO in the news

    See the latest news about the event.

    News

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