Embracing technology to increase sales – How to make the most of all the digital channels available

Embracing technology to increase sales – How to make the most of all the digital channels available

01 May 2019, 14:55 - 15:25

Operations Stage
Language:
English

Chilango, a vibrant fast-growing UK-based Mexican restaurant group, recently took on the task of integrating numerous technologies including a new EPOS system, digital ordering and loyalty technologies. Hear about the practicalities of these technology integrations, the benefits of multiple digital ordering channels, and how this has helped strengthen customer engagement, increase loyalty and ultimately drive sales. Attendees will walk away with actionable insight that they can use to approach introducing their own digital solutions to their businesses. Gain an understanding into:

  • How a range of digital channels can help increase sales and bring other benefits to your business
  • Using data gleaned from digital channels to improve operations and personalise the guest service and experience
  • Taking advantage of digital channels to enhance marketing activity and gain access to new communities and potential customers
  • Integrating new digital channels with your existing systems and tips for working successfully with a variety of technology providers

 

 

 

Contributors

  • Dan Houghton

    Speaker

    Co-CEO

    Chilango

    Dan co-founded Chilango, a vibrant fast-casual Mexican restaurant group, with his business partner, Eric Partaker in 2007 in London. As well as being...

  • Nick Hucker

    Speaker

    CEO

    Preoday

    Nick Hucker is CEO of Preoday, a role he has fulfilled after initially joining the company as Head of Business Development in September 2017. Prior...

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