Flowers at all hours – The ultimate disruptor enabling automated retailing and 24/7 sales

Flowers at all hours – The ultimate disruptor enabling automated retailing and 24/7 sales

02 May 2019, 13:40 - 14:10

Payments Stage
Language:
English

In an increasingly fast moving and digitally enabled society, customers want to be able to purchase on-the-go products no matter the time of day or night. Discover how Rockflower has invigorated flower retailing with their new Auto Retail Unit, allowing customers to purchase fresh bouquets 24/7/365. This session will share experiences from trading and testing bedding at Blackfriars station for 3 years and currently in Clapham Junction station and further Network Rail stations to follow soon. Learn how automated kiosks and new payment technologies can provide spontaneity, convenience, and accessibility for customers.

  • Utilising new payments innovations and impacts for customer experience – peer to peer, QR codes, international currencies etc.
  • Benefits of using touch screen payments
  • Drivers for going cash free – only contactless
  • Developing and integrating App and website payments to allow customers to order and pay for products on the move
  • Live tracking of sales and restocking according to customer demand
  • Reducing operational costs
  • Opportunities for other locations, products and markets

Contributors

  • Andrew McAlpine

    Speaker

    CEO & Director

    Rockflower

    Andrew created the concept for Rockflower’s 24/7/365 fresh flower Units when he found it tough to find unique flower bouquets whilst living in the...

  • Karen Berger

    Speaker

    Finance Director

    Rockflower

    Aged 19, Karen created Bisque Radiators Ltd. It soon grew to be a market leader in Designer central heating radiators. After 25 years as Financial...

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