KEYNOTE ADDRESS/INTERVIEW: View from the Top – Creating a new vision for a new era of retail

KEYNOTE ADDRESS/INTERVIEW: View from the Top – Creating a new vision for a new era of retail

29 Apr 2020, 10:10 - 11:00

Headline Stage
Language:
English

Hear from a senior leader from one of the UK’s leading retailers. Get a behind the scenes look into their approaches to retailing, discover how they’re evolving to meet new customer expectations, and hear predications for the future of retail.

  • How are consumer expectations and behaviours changing? How knowing your customer better drives business strategy
  • Balancing bricks and clicks in an omnichannel environment
  • Capitalising on the technology revolution and implementing digital innovations
  • The growing focus and importance of sustainable business practices in retail
  • Keeping things profitable in an increasingly competitive and challenging environment
  • What’s in store for the future?

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