CASE STUDY: Providing luxury experiences online

CASE STUDY: Providing luxury experiences online

29 Apr 2020, 14:25 - 14:55

Marketing + Branding Stage

While eCommerce was once reserved for tech, books and convenience shopping, increasingly, shoppers are expecting also to be able to purchase high-end brands online. However, provide the same levels of service and experience on digital channels that luxury shoppers expect in-store can be a challenge for retailers. This session will examine how luxury retailers and brands can use advancements in digital technology to provide innovative, unique and inspiring experiences online, and win loyal customers.


  • Marita Knappen


    E-Commerce Manager