Building competitive advantage using workforce technology

Building competitive advantage using workforce technology

29 Apr 2020, 11:40 - 12:05

TrIED It Talks

Labour represents a significant (and growing) cost for retailers. It is also the greatest asset for delivering an exceptional customer experience. Managing and engaging a productive workforce is critical to the success of every retailer. 

Join this session to learn how Home Bargains are harnessing workforce technologies to achieve operational performance and efficiency. Learn tops tips for successfully adopting and deploying workforce transformation technologies that enable you to control costs, improve productivity and engage employees.

  • How technological adoption can be a competitive differentiator
  • Why workforce management is a critical component to success retail
  • Top tips for success technology selection, adoption and management
  • How to engage employees and simplify labour related tasks 


  • Tom Morris


    Head of Digital

    Home Bargains

    As Head of Digital at TJ Morris Ltd (Home Bargains), Tom runs a team responsible for the development, implementation and support of technologies...

  • Neil Pickering


    Retail Customer Insight Manager

    Kronos Systems Limited

    With more than 20 years’ experience in the IT software sector, Neil is responsible for driving industry and customer insight around human capital...


Kronos Systems Limited