How Selco drives excellence through better operational processes, collaboration, and engagement

How Selco drives excellence through better operational processes, collaboration, and engagement

29 Apr 2020, 12:15 - 12:40

TrIED It Talks
Language:
English

Without an easy way to communicate with frontline employees or visibility into what goes on at store level, it’s difficult to make sure operations are 100% compliant across your retail network. In this session, learn how Selco Builders Warehouse perfected operations across their entire retail network, while engaging and motivating employees, by digitising communication and collaboration processes.

  • Understand how digitising core retail processes can help support consistency across your network
  • Recognise the importance of the smooth execution of all your retail processes in today’s experience-driven environment
  • Learn about some tools to properly engage employees, make your field team more efficient and effective and drive a better customer experience
  • Create a collaborative environment where employees can communicate easily, share best practices and feedback

Contributors

  • Marc Lucock

    Speaker

    HR Director

    Selco Builders Warehouse

    Marc Lucock has experienced Selco as it has matured as a business and grown in size. During the last 15 years Selco has gone from 11 branches and 500...

Sponsors

YOOBIC